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- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
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职责描述:
确保为客人提供高水准的服务,职责包括但不限于:
- 根据酒店标准问候抵店客人
- 为住店客人/餐饮客人/店外客人提供相关礼宾服务,迎送离店客人
- 提供所有行李协助
- 预测客人的需求,及时为客人解答
- 处理客人投诉,确保客人满意度
- 熟练使用酒店的设备设施
- 准确记录客人的要求及后续跟进事宜
- 根据客人要求,及时完成系统中需要跟进的事宜
任职要求:
- 具备一定的英语沟通交流能力
- 可以使用电脑及办公软件
- 了解相关系统,包括但不限于PGS, PSB系统
- 具有外资集团奢华品牌酒店工作者优先考虑
Are you ready to embark on a unique and authentic Hutong experience? Look no further! Mandarin Oriental Qianmen, Beijing, our second magnificent property in the heart of China’s capital, is about to unveil its grandeur.•Discover the Soul of Beijing: Nestled amidst the historic Hutongs, our hotel immerses you in the rich tapestry of Beijing’s culture. Explore narrow alleys, ancient courtyards, and hidden gems that tell stories spanning centuries.•Legendary Service: At Mandarin Oriental, we don’t just serve, we create memories. Our team embodies the spirit of hospitality, ensuring every guest feels like royalty.•Elegance Meets Modernity: Picture yourself in a space where timeless elegance harmonizes seamlessly with contemporary sophistication. Mandarin Oriental Qianmen, Beijing, is where these worlds collide.Ready to create memories, explore Hutongs, and be part of Mandarin Oriental Qianmen, Beijing’s legacy? Apply now and let your journey begin!