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PRIME OBJECTIVES主要任务- Reception according to the restaurant quality and service standards根据餐厅的标准和定位档次提供细致到位的接待服务- On time on duty with clean uniforms and pay attention to personal hygiene按时到岗工作,保持干净整洁的工作服,注意并保持良好的个人卫生- Basic make-up to complement the appearance, avoid heavy, thick overly made up appearance.基本的化妆以体现美丽得体的外貌,避免过度的浓妆。- Keep the reception area always clean and tidy.时刻注意并保持前台区域整洁干净- Maintaining standards during the service time.始终保持餐厅的高标准服务- Be positive and proactive towards guests, superiors and colleagues !积极主动对客服务,与上级和同事积极主动配合- Seriously and accurately take guest`s reservation认真准确的接受客人的预定- Be familiar with restaurant information, can timely and accurately answer guest`s question.熟悉餐厅信息,可及时准确回答客人问题- Actively attend restaurant training积极参加餐厅培训MAIN DUTIES AND RESPONSIBILITIES:工作内容和职责- Check email,log book and telecord查看EMAIL,日志和电话记录- Answer telephone,taking reservation with courteous language.接听电话,接受客人的预定并使用礼貌语言- Greet and seat the guests always with a small.问候迎接客人,为客人领位,并保持微笑- Communicate with the superiors and colleagues regarding any problems with service.积极主动与上级和同事沟通关于对客服务的任何问题- Take care of the cleanliness of the reception area.注意前台区域的卫生清洁- Present bill to guests and close the check,do cashing up after service.为客人递送账单和结账,营业结束后负责收银结算- Sending off our guests,assist with their belongings送走客人并协助客人随身物品- Other works from superiors manager and daily plan.上级经理安排的其他工作和每日计划- Keep team works保持团队工作
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Wolfgang牛排馆,纽约最受欢迎的高端牛排馆之一。创始人Wolfgang Zwiener与他的儿子Peter Zwiener及两位合伙人在2004年于派克大街开了第一家牛排店。中世纪时期,牛肉一直是王公贵族们享用的高级食物,尊贵美味的牛肉被厨师们搭配上同样具有尊贵身份的香辛料和其他食材一起烹调,并在特殊场合中供应,以彰显主人的尊贵身份。随着时间的流逝,人们对美食的追求从未间断过,通过不断地尝试和进步,人们研制出了许多烹饪美味牛排的方法,其中,源自美国的干式熟成牛排成为牛排中的饕餮。来自美国纽约的Wolfgang牛排馆便是制作这饕餮大餐的其中一员。Wolfgang牛排馆以它独特的严格的选料、烹饪标准和优质服务成为目前美国最受欢迎的高端牛排馆之一。如今,Wolfgang牛排馆合伙人之一,Peter Zwiener,带着它精益的烹饪工艺和优质的经营服务理念即将登陆中国,准备为中国食客带来绝妙的牛排饕餮大餐。