运营经理
1.2万-1.3万
停止招聘
发布于 2022-03-23
运营经理
1.2万-1.3万
深圳 | 8年以上 | 大专 | 招1人
停止招聘
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职位描述


1.Takes pride that divisional standard operating procedures, Resort policies are explained to all colleagues and are correctly applied.

负责确保所有同事了解标准服务流程和餐厅政策并正确实施。

2.Effectively monitors, participates, supports, coordinates and ensures smooth operations of the sections appointed.

有效地监控、参与、支持、协调并确保餐厅的顺利运作。

3.Observes colleagues individual grooming, punctuality and performance and performs colleague appraisals.

检查同事的仪容仪表,守时和表现,并进行同事评估。

4.Conducts regular tours of front- and heart-of-the-house of Food & Beverage restaurants to monitor service / food quality / general maintenance and cleanliness and ensures that colleagues are given a professional working environment, tools and training .

定期巡视餐厅前后区域,以监督服务及食品质量,日常维护和清洁,确保同事获得专业的工作环境、工具和培训。

5.Brainstorms and keeps updated and recommends on new ideas and technology to improve service, work flow and improvements in all aspects of their appointed sections as appropriate with the ultimate goal of striving to perfection and blowing away guest.

头脑风暴,不断更新,并推荐新的想法和技术以改进服务,工作流程和适当改进在指定的各方面,以达到让宾客感到惊喜的最终目标。

6.Conducts regular market surveys as required and discusses, plans and implement appropriate measures to increase market share with the team.

根据需要进行定期市场调查,并讨论、计划和实施适当的措施以增加市场份额。

7.Spearheads the development of passionate and committed people by leading by example, inspiring and supporting all colleagues to be passionate about their roles, being proactive and deliver everlasting memories through honest, fairness, respect and involved management style.

通过以身作则,充满激情和认可所有的同事,激励和支持所有的同事对他们的角色充满激情,积极主动,通过诚实、公平、尊重和管理方式来传递终生难忘的美好回忆。 

8.Plans, conducts/participates and monitors divisional colleague training in coordination with the Learning & Development department.

计划,协助或参与和监督餐厅同事的培训与学习与发展。

9.Actively engages guests and seeks feedback and handles it in a timely and respectful manner to guests satisfaction, follows up to ensure that a repeated feedback is prevented and informs Director, Food & Beverage accordingly

主动与客人交流,寻求反馈,并以尊重的态度对待客人的满意度,及时跟进以确保避免重复的反馈,并及时通知上级

10.Constantly challenges themselves by seeking new ways to improve quality of service and offerings, their consistency and strive for perfection.

不断地挑战自己,通过寻找新的方法来提高服务质量和服务质量,保持一致和追求完美。

11.Governs that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage.

控制所有材料、设备和机器的使用和定期清洁,以延长使用期限。

12.Leads and takes ownership in participating and controlling inventory taking and breakage.

领导和负责参与并控制存货的盘点和破损。

13.Implements appropriate and effective measures to control and minimizing costs.

实施适当和有效的措施控制和最小化成本。

14.Ability to maintain minimum standards, co-worker performance and guest satisfaction.

能够维护最低标准,同事工作绩效及客人满意度。


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY 专业技能:

1.Highly effective interpersonal, written and verbal communication skills 

良好的人际交往能力和书面口头沟通表达的能力

2.Competent presentation and public-speaking abilities 

良好的展示及演讲能力

3. Able to build solid & genuine relationships with customers 

能够与客户建立稳固的关系

4.Highly organized and able to prioritize and meet deadlines in a fast-paced environment  

在快节奏工作环境中良好的组织,顾全大局及吃苦耐劳的能力

5.Excellent command of Mandarin and English, written and verbal 

流利的普通话及英语, 书面及口头

6.Computer literacy a must, with a highly proficient knowledge of Word, Excel, Word and PowerPoint. 

精通使用办公软件,如Word, Excel, Word and PowerPoint.

7.Self-confident, creative and proactive, able to prioritize and make effective decisions  

自信,有创造力和积极主动,善于合理安排和做出有效决策

8.Highly effective leadership  

高效的领导力

9.Ability to maintain our minimum standards, colleague performance and customer satisfaction  

能够维护最低标准,同事工作绩效及客人满意度

 

其他要求
国际联号工作经历:优先
语言能力:英语-熟练
计算机能力:熟练
比比竞争力
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职位联系人
沃夫冈餐饮服务有限公司
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简历处理率
该企业7天内简历处理的比例
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简历处理用时
该企业7天内简历处理的效率
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消息回复用时
该企业7天内消息回复的效率
  • 餐饮业--西式餐饮
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
 Wolfgang牛排馆,纽约最受欢迎的高端牛排馆之一。创始人Wolfgang Zwiener与他的儿子Peter Zwiener及两位合伙人在2004年于派克大街开了第一家牛排店。中世纪时期,牛肉一直是王公贵族们享用的高级食物,尊贵美味的牛肉被厨师们搭配上同样具有尊贵身份的香辛料和其他食材一起烹调,并在特殊场合中供应,以彰显主人的尊贵身份。随着时间的流逝,人们对美食的追求从未间断过,通过不断地尝试和进步,人们研制出了许多烹饪美味牛排的方法,其中,源自美国的干式熟成牛排成为牛排中的饕餮。来自美国纽约的Wolfgang牛排馆便是制作这饕餮大餐的其中一员。Wolfgang牛排馆以它独特的严格的选料、烹饪标准和优质服务成为目前美国最受欢迎的高端牛排馆之一。如今,Wolfgang牛排馆合伙人之一,Peter Zwiener,带着它精益的烹饪工艺和优质的经营服务理念即将登陆中国,准备为中国食客带来绝妙的牛排饕餮大餐。  
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