• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 年度旅游
• 包吃包住
• 人性化管理
• 员工生日礼物
• 管理规范

  
•	Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:
在餐厅的前部迎接所有宾客和有可能的宾客，确保完成以下工作：
o	Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
确保在开始营业前餐厅准备就绪，侍应生和餐桌服务员都遵守开始营业规范。
o	Ensure restaurant operating equipment is clean and in working order
确保餐厅运营设备的清洁并正常工作。
o	Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
按照酒店的规定保持工服和个人仪表的高标准。
o	Welcoming guests to the Restaurant, by using the Restaurant name
迎客人光临餐厅，使用餐厅的名称。
o	Inquiring if they have a reservation and noting it in the reservation book if they do
询问客人是否有预订，如有预定在预订册上做记录。
o	Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
为客人登记预订并注有用餐喜好，如客人没有预订则在预订册上记录。
o	Being attentive to guest requests
周到的满足客人要求。

•	Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
陪同客人前往喜欢的餐台或预订的餐台，按餐厅标准安排客人就坐。
•	Take telephone bookings and document in the Reservation book according to restaurant standards
接听电话订位并按餐厅的规范在预订冊上记录。
•	Train wait staff and bus staff in hostess standards
按领位员的标准培训员工。
•	Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
周到的为客人服务，并尽可能解决客人的投诉，向上级领到报告所有事件。
•	Maintain responsibility of cleanliness of hostess stations 
保持迎宾台的清洁。
•	Maintain responsibility of cleanliness of all menus and drink menus
保持所有菜单和饮料单的清洁。
•	Assist with beverage service
协助饮料服务。
•	Assist with food service
协助食品服务。
•	Maintain detailed knowledge of menu, including daily specials
对菜单有具体的了解，包括每日特价。
•	Ensure tables are cleared quietly and efficiently
确保迅速且高效的清理餐桌。
•	Carry food and beverage trays in a safe manner to minimize breakages
安全的举餐盘使破损将到最低。
•	Complete dockets accurately and clearly
准确和清楚的填写收据。
•	Maintain current information on all general activities of the hotel
了解当前酒店所有的活动。

天津中北假日酒店隶属于洲际酒店管理集团假日品牌，坐落于天津市西青区中北镇内，酒店地理位置优越，毗邻地铁二号线，交通便利，出行方便。酒店拥有270间舒适惬意的客房，现代的健身设备和泳池，尽享世界美味的全日咖啡厅，与独具特色的典雅中餐厅，并提供全方位的会议和宴会服务设施。天津中北假日酒店是客人在天津休闲、旅游、商务及聚会的首选！也必将是您职业生涯里，梦开始的地方。