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岗位职责
·执行与行李有关的工作程序,在部门经理不在岗时,代行其职责 并确保礼宾部员工在工作中遵守工作程序。
·协助部门经理根据需要调配人力。
·根据酒店标准培训所有礼宾部员工、评估表现、推荐晋升、办理员工调动及纪律惩戒。
·向部门经理反馈异常现象,需求要时向部门经理或值班经理求助。
·确保贵宾及希尔顿荣誉可会会员得到完善招待,其它客人得到机场接送服务。
·尽量推荐酒店营业,改进服务,以便增加营业收入,降低成本。
·完成公司领导交办的其他工作。
·需要了解当地旅游文化,以及城市概况,为客人提供贴心服务。
岗位要求
·一至两年相关工作经验者优先。
·流利英语
·认同希尔顿企业文化
·有良好的职业操守
·严格遵守国家法律法规,执行企业各种制度
·原则性强,职业化规范度高,具有良好的团队协作精神,出色的人际交往能力,诚实可靠、品行端正
·具有较强的工作责任心和学习能力、良好的团队合作意识
·酒店管理专业优先
·金钥匙协会成员优先考虑
诚邀好客使者一同让我们的城市变得鲜活 !Canopy by Hilton is the energizing, new hotel in the neighborhood offering simple guest-directed service, thoughtful local choices, and surprisingly comfortable spaces, so guests simply feel better going forward. Each property is designed as a natural extension of its neighborhood, with local design, food and drink, and delivers a fresh approach to hospitality and the guest experience. Canopy by Hilton is the lifestyle hotel brand of Hilton. 希尔顿嘉悦里酒店及度假村是酒店品牌中极具活力的新酒店,为宾客提供简单的宾客专属订制服务、贴心的本土选择和舒适的空间,让宾客体验到优质的住宿体验。每一家酒店都是周围环境的自然延伸,提供本地化的设计和餐饮,打造全新的酒店服务和宾客体验。希尔顿嘉悦里酒店是希尔顿旗下的生活方式品牌。Nestled by Jinsha Lake, Canopy by Hilton Hangzhou Jinsha Lake is next to the uprising urban park including entertainment, F&B and water sports. Conveniently located in the heart of contemporary Hangzhou East, the hotel is just 30 minutes drive from Xiaoshan International Airport and 20 minutes by metro to Hangzhou East Railway Station. Within a walking distance to the West Xiasha metro station.杭州金沙湖和达希尔顿嘉悦里酒店坐落于金沙湖畔,毗邻东部新城中心新兴的集娱乐、餐饮、及水上活动为一体的城市公园。距萧山国际机场仅30分钟车程,乘地铁20分钟即可到达杭州东站。In our 179 Just-Right Rooms, there’s a place for everything, and everything is just where it belongs. A palette of honest, natural and warm materials creates a tranquil room. The clean lines and thoughtful use of space put you at ease while the delightful details emerge: furniture that’s simple in its comfort and true to its function, a bathroom that invites, and a few local touches.179间恰如所需的嘉悦里客房选用了各色朴实、自然和温馨的装饰材料,房间整体格调散发着静谧的气息。干净利落的线条和精心规划的空间方便你放松身心,而简约舒适的实用家具、干净整洁的浴室及本地特色元素则让入住体验更加愉悦。Explore the local neighborhood with complimentary Canopy bike or jogging around Jinsha Lake would be a perfect way to boost your day. Enjoying the panorama Lakeview gym makes the exercise even more exciting.与嘉悦里自行车一起探索当地的社区或慢跑于环金沙湖的步道将是畅享整天的一个完美方式,俯瞰金沙湖全景的健身中心让运动成为一种愉悦的享受。