Service Center Enthusiast 接线员
3.5千-3.5千
投递简历
发布于 04-20
Service Center Enthusiast 接线员
3.5千-3.5千
杭州 | 经验不限 | 大专 | 招1人
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职位描述

岗位职责
Process all incoming and outgoing calls accurately and courteously.
有礼貌地处理打入和拨出的电话。
Records and controls accurately wake up calls.
准确地记录和控制叫早电话。
Pages guests in co-operation with concerned departments.
协助有关部门呼叫客人。
Assists guests with international calls and directory queries.
帮助客人拨打国际长途,并提供电话簿服务。
Calls guests by name whenever possible.
尽可能以客人的名字称呼客人。
Pages staff member when requested.
在需要的时候帮助呼叫酒店的员工。
Abides by principles of guest privacy.
坚持遵守维护顾客隐私的条理。
Handles guests needs or requests and reports complaints to the Magic Supervisor.
满足顾客的服务需要,向服务中心主管报告顾客的投诉。
Report on logbook daily.
每天填写工作日志。

其他要求
语言能力:英语-熟练
计算机能力:熟练
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公司地址
杭州市钱塘新区金沙大道835号
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职位联系人
郭先生
人力资源副经理
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
 诚邀好客使者一同让我们的城市变得鲜活 !Canopy by Hilton is the energizing, new hotel in the neighborhood offering simple guest-directed service, thoughtful local choices, and surprisingly comfortable spaces, so guests simply feel better going forward. Each property is designed as a natural extension of its neighborhood, with local design, food and drink, and delivers a fresh approach to hospitality and the guest experience. Canopy by Hilton is the lifestyle hotel brand of Hilton. 希尔顿嘉悦里酒店及度假村是酒店品牌中极具活力的新酒店,为宾客提供简单的宾客专属订制服务、贴心的本土选择和舒适的空间,让宾客体验到优质的住宿体验。每一家酒店都是周围环境的自然延伸,提供本地化的设计和餐饮,打造全新的酒店服务和宾客体验。希尔顿嘉悦里酒店是希尔顿旗下的生活方式品牌。Nestled by Jinsha Lake, Canopy by Hilton Hangzhou Jinsha Lake is next to the uprising urban park including entertainment, F&B and water sports. Conveniently located in the heart of contemporary Hangzhou East, the hotel is just 30 minutes drive from Xiaoshan International Airport and 20 minutes by metro to Hangzhou East Railway Station. Within a walking distance to the West Xiasha metro station.杭州金沙湖和达希尔顿嘉悦里酒店坐落于金沙湖畔,毗邻东部新城中心新兴的集娱乐、餐饮、及水上活动为一体的城市公园。距萧山国际机场仅30分钟车程,乘地铁20分钟即可到达杭州东站。In our 179 Just-Right Rooms, there’s a place for everything, and everything is just where it belongs. A palette of honest, natural and warm materials creates a tranquil room. The clean lines and thoughtful use of space put you at ease while the delightful details emerge: furniture that’s simple in its comfort and true to its function, a bathroom that invites, and  a few local touches.179间恰如所需的嘉悦里客房选用了各色朴实、自然和温馨的装饰材料,房间整体格调散发着静谧的气息。干净利落的线条和精心规划的空间方便你放松身心,而简约舒适的实用家具、干净整洁的浴室及本地特色元素则让入住体验更加愉悦。Explore the local neighborhood with complimentary Canopy bike or jogging around Jinsha Lake would be a perfect way to boost your day. Enjoying the panorama Lakeview gym makes the exercise even more exciting.与嘉悦里自行车一起探索当地的社区或慢跑于环金沙湖的步道将是畅享整天的一个完美方式,俯瞰金沙湖全景的健身中心让运动成为一种愉悦的享受。
杭州市钱塘新区金沙大道835号
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联系我们
  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
  • 联系我们

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