• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 领导好
• 包吃包住
• 人性化管理
• 风景如画
• 酒店免费房

PRINCIPAL RESPONSIBILITIES 主要职责
	Has full awareness, manages and supervises all tasks of his/her staff.
熟知所有管辖范围内的工作并确保管理及监督。
	Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition.
监督并确保为客人提供高效服务，预计客人的需求。
	Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.
监督前厅部整体运作，确保酒店出租率及平均房价，使收入最大化。
	Train, motivate and incentivize all staff to encourage our guest to join Brilliant.
培训、激励和奖励员工，鼓励客人加入卓逸会会员。
	Train and motivate staff to have our guests supply an email address at registration thereby allowing us to communicate with then to receive their feedback via media.
培训和激励员工主动让我们的客人在前台登记表上留下他们的邮箱地址，以便于我们可以与他们沟通并得到他们的反馈。
	Monitor Front Office, and particularly Guest Relations personnel, to ensure known repeat guests, Brilliant, suite guests and other VIPs receive special attention and recognition.
管理前厅部，尤其是宾客关系部门，确保每一位员工熟知回头客人，行政楼层客人，套房客人及任何贵宾得到特别的关注和认知。
	Schedule and attend regular VIP guest cocktail parties and social engagements in an effort to further improve on service delivery.
确保提供高质量的服务，适时安排并参与贵宾的鸡尾酒聚会或相关活动。
	Promote Inter-Hotel sales and in-house facilities and monitors Front Office Marketing techniques.
宣传推广酒店内部的服务设施，并负责及监督部门员工的销售技巧。
	Maintain inter-departmental relationships to ensure seamless customer service.
确保部门内部的沟通与协作，以达到高质量的对客服务。
	Assume overall responsibility for maintaining standards to ensure furnishings, facilities and equipment are clean, in good repair and well maintained.
全面负责对标准的维护，确保与工作相关的设备设施保持整洁，完好的工作状态。
	Schedule and regularly conduct routine inspections of areas under his/her control.
对管辖的所有范围进行有规律的相应的检查。
	Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out.
熟知财务政策及规定，保持与财务部门的高效沟通，确保每项规定的执行。
	Know system recovery procedures.
熟知系统补救措施。
	Interpret computer reports.
解释系统报告。
	Compile statistics for front office and provide reports relating to that area.
为前厅运作编辑相关报表。
	Continually check the accuracy of room count.
确保客房的准确数据。
	Approve upgrades and special amenities.
必要时，批准提供客房升级和特殊礼品。
	Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees.
维护酒店标准的执行，确保员工保持整齐的仪容仪表，卫生状况及适当的身体语言。
	Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information.
召开全面的月度部门会议，回顾部门标准及程序以及特殊处理的重要事件和详细信息。
	Communicate to the Dir. Of Rooms/General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information.
确保有效地与房务总监/酒店总经理的沟通，将一切酒店管理层所需的信息及时汇报，例如任何贵宾的到店及离店或其他相关的信息。
	Assists in maintaining all procedures and adheres to them within Hotel/LHG guidelines; in particular with emphasis on hotel credit policy.
根据酒店集团的政策，协助维护酒店所有的标准及程序，特别强调酒店的财务政策。
	In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc.
与紧急反映小组密切联系，并制定紧急处理方案例如火灾，断电，炸弹威胁和恐吓等等。
	Ensures full knowledge of Cordis Brand Standards.
熟知康得思酒店的标准。
	Perform other duties assigned by the management.
履行管理层安排的其他工作职责。

The first Cordis Resort in China, located next to Dongqian Lake, walking distance to Mashan Wetland and close to the stone carving museum of the Southern Song Dynasty and Fuquan Mountain. Heartfelt Service with extraordinary experiences. The hotel features 238 spacious guest rooms and villas with stunning views of Dongqian Lake and the surrounding mountain scape. A large bathroom and Sun Terrace invites guests to relax and recharge from the busy city.  The hotel has five food and beverage outlets: All Day Dining Cordis Market, Chinese Restaurant Ming Court, Specialty Restaurant Lake House, Lobby Lounge and Bar 29°. A variety of function rooms deliver multiple choices to guests. Featuring the 805sqm pillar-less Grand Ballroom with 7m ceiling height, the perfect venue for weddings, social events, meetings and conferences.  The Grand Ballroom can be partitioned into 3 independent rooms for flexibility. In addition, there are more multi-functional meeting venues available for various purposes. Our experienced team is committed to personalised guest service and is on hand to ensure that all your events are professionally delivered.   Created for families with children, an extensive indoor and outdoor Kids Center, comprehensive Health Club, and “Chuan” Spa to exercise or just relax. The Cordis Dongqian Lake is situated in a tranquil garden setting surrounded by mountain and lake views. Cordis is an international collections of timeless hotels and resorts by Langham Hospitality Group, offering approachable luxury paired with a service that is heartfelt and intuitively generous.  中国首家康得思度假型酒店，位于东钱湖畔马山湿地旁，临近南宋石刻公园与福泉山茶场景区，全心以您为本，体验非凡！ 酒店拥有238套全市稀有宽敞舒适的豪华客房及别墅，每间客房均配备有首屈一指的洗浴间和露台，足不出户即可欣赏青山碧水迷人的自然风光； 酒店拥有5个精选餐饮设施：东悦市集全日餐厅，明阁中餐厅，湖居特色餐厅，大堂酒吧及二十九度酒吧； 805平方米、高达7米的多功能豪华无柱式大宴会厅可独立分隔为3个独立的中型宴会厅，更有其他多功能现代化会议场地供选择；经验丰富的宴会团队为您提供量身定制的专业服务；  酒店还配有超大型室内外儿童主题乐园、健身中心，和「川」水疗中心。 酒店园林叠瀑环绕，个性化的关怀服务，打造难忘的独特活动记忆以及让您在褪去城市繁华后享受一份宁静与舒适。 康得思是朗廷酒店集团旗下的国际酒店及度假酒店品牌，以全心全意的挚心服务，为宾客缔造亲切而奢华的住宿体验。 CORDIS, DONGQIAN LAKE, NINGBO宁波东钱湖康得思酒店28 SHASHAN ROAD, DONGQIAN LAKE, NINGBO, 315133, CHINA中国宁波东钱湖旅游度假区沙山路28号，邮编315133电话T +86 574 5666 8888  传真F +86 574 5666 9999CORDISHOTELS.COM/DONGQIANLAKE面试时间：周一至周五 10:00 - 16:00面试地址：马山休闲露营地公交站旁 （公交 960路/966路内环/966路外环/968路）