Public Security Bureau policy.
§  帮助每一宾客了解熟悉酒店服务和设施。
Assists each guest to become familiar withthe hotel services and facilities.
§  根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料。
Takes order and serves food and beverage toguest according to the established sequence and procedures. 
§  确保酒店前场区域时刻保持干净和整洁。
Ensures the Front of House areas are wellmaintained and clean at all times
§  在每次用餐结束后清理台面或餐桌并重新摆台。
Clears and resets counters or tables at theend of each course.
§  完全了解房间和餐饮计算机系统。
Fully conversant with all aspects of theRooms and Food and Beverage Computer Systems.
§  计算账单并收款。
Computes bill and accepts payment 
§  根据需要履行收银员的职责。
Performs the function of cashier as required.
§  核对收取现金，确保所收现金是真钞。
Verifies cash received ensuring only genuinemoney is collected.
§  核对宾客出示的信用卡，确保所有信用卡都在有效期内。
Verifies all credit cards presented by guestto ensure validity of the card.
§  严格遵守财务部要求的关于收银与现金处理的政策和程序。
Strictly adheres to all policies andprocedures issued by the Finance with regard to cashiering and cash handling.
§  完全了解菜单中的所有菜品和饮料，并能推荐适当的食品和饮料搭配，进行增值销售。
Have a thorough knowledge and understandingof all food and beverage items on the menu and have the ability to recommendFood and Beverage combinations and up sell alternatives.
§  必要时可帮助销售部门安排新雇员和客户进行参观。
Conducts property tours for new hires andclients as necessary.
§  负责对E-Room进行检查，确保所有设备都能可靠运行。
Responsible for overseeing E-Room and makesure all equipment are working properly. 
§  严格按照烹饪配方准备菜单上的菜肴。
Prepares menu items in strict accordance with set recipes.
§  准备早餐自助台的摆设。
Sets up morning buffet presentations.
§  上菜和点餐。
Serves tables and takes orders
§  熟悉所有咖啡、茶、啤酒、葡萄酒和白酒的相关知识，能为客人提供优质的饮料服务。
Be familiar with all coffee, tea, beer, wineand distilled spirits knowledge and be capable to provide excellent beverageservice to guests.
§  符合餐饮先进先出的程序。
Always comply with FIFO (first in/first out)process of Food & Beverage.

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