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岗位职责
1.掌握当日客情及活动。
2.参与各项前台的工作。发现并上报工作中出现的问题。
3.掌握当天到店及离店的重要宾客,回头宾客。
4.在宾客到店之前准备好客人所需接待要求。
5.与宾客保持良好沟通以了解宾客之喜恶(喜好),协助宾客解决疑难事宜。
6.做好每日宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映。
7.在前台及大堂接待及迎送宾客。
岗位要求
1.大专以上学历,有良好英文沟通能力。
2.具有良好的服务意识,团队协作精神以及良好的沟通、协调和应变能力。
3.注重细节,工作有责任心,敢于承担责任,执行力较强。
4.有上进心和良好的学习能力和抗压能力。
青岛东方影都游艇会拥有高标准全配置的游艇会硬件设施装备。整个项目按照世界一流的标准,精心组织,科学施工,按照发达国家顶尖游艇行业标准建设运营,志在打造中国顶级的游艇会所。Sunac Yacht Club Qingdao iis equipped with advanced and high-standard Marina facilities. The whole project is built according to the world-class standards, meticulous organization and scientific construction. We built and will operate our yacht club by industry standards of premium international Yacht Club, and aim to build China's best Yacht Club. 青岛东方影都游艇会由全球顶尖的摩纳哥皇家游艇会(YCM)担任全程顾问公司,码头的设计是由Scott Carver操刀,使用美国伯林翰公司的混凝土码头系统,具有高度的稳定性,节能环保。游艇会码头水域面积20.91公顷,包含40呎至165呎大中小泊位共计230个。游艇会码头为业界首座全智能化码头;全码头WIFI无死角全覆盖;智能化水电补给缴费系统,方便快捷。监控探头无死角覆盖全码头,4重防护措施加港池内部水体24小时静电检测系统,全力保障船艇安全。Sunac Yacht Club and YCM signed a cooperation agreement, stating that YCM will assist with the WYC construction and operation as a consulting company. WYC marina is designed by Mr.Scott Carver, and applys the concrete dock system by Bellingham USA. The dock of the Yacht Club contains a water area of 20.91 hectares, including a total of 230 small, medium and large berths from 40 feet to 165 feet. Our dock is the first ‘smart’ dock in China --- WIFI and surveillance cameras cover the entire dock area. There is a smart water and electricity top-up system, quadruple protection(three accesses to each berth and 24-7 security patrol), and 24-hour static monitoring system for the water within the harbordock. 青岛东方影都游艇会岸上会所建筑为欧式古典园林风格建筑,将古希腊艾奥尼克柱式经典符号在室内重现,使用现代材料“古为今用”传递出经典欧式奢华风格。会所提供创意中西餐饮,海景酒廊,私密红酒雪茄吧,世界顶级音响KTV,奢华水疗,会员专属区,专属会议设施等。The Club House is designed as the architecture style of European Classical Garden, and architect use some typical European symbol, such as the Ionic order, for our Club House design, which showcases the unparalleled classical European luxury. Western and Chinese cuisine will be offered in our Club House, and you can also enjoy the Wine and Whisky collection in Maldives Lounge, Cigar collection in Havana Cigar Bar, concert-level sound effect in Universe KTV, and luxury spa experience in Shui Spa. As our member, you will be offered the private space for leisure or business, and more meeting facilities as well.