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岗位职责
1. 熟知当天订餐情况,注意记录宾客的特别活动(如生日庆祝会),应及时向主管汇报。
2. 替宾客存取保管衣物,并询问有无贵重物品,贵重物品提醒宾客自行保管。
3. 迎接宾客,引导宾客到预订台位或宾客满意的台位。
4. 客满时,负责安排好后到的宾客,使宾客乐于等位。
5. 随时注意听取宾客的意见,及时向上级反映。
6. 随时注意在接待工作中的各种问题,及时向上级反映和协助处理。
7. 掌握和运用礼貌语言,负责接听电话,宾客电话订餐应问清楚基本信息。
8. 向客人介绍餐厅各式菜点、各种饮品和特式菜点,吸引宾客来餐厅就餐。
岗位要求
1.高中毕业或具有同等学历,经过餐饮服务培训,有一定的日常外语会话能力。
2.有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。
3.掌握餐厅服务规程,了解餐厅各种菜肴的基本特点和简单的烹制方法。
4.工作主动、热情、认真,责任心较强。
5.身体健康,仪表端庄。
青岛东方影都游艇会拥有高标准全配置的游艇会硬件设施装备。整个项目按照世界一流的标准,精心组织,科学施工,按照发达国家顶尖游艇行业标准建设运营,志在打造中国顶级的游艇会所。Sunac Yacht Club Qingdao iis equipped with advanced and high-standard Marina facilities. The whole project is built according to the world-class standards, meticulous organization and scientific construction. We built and will operate our yacht club by industry standards of premium international Yacht Club, and aim to build China's best Yacht Club. 青岛东方影都游艇会由全球顶尖的摩纳哥皇家游艇会(YCM)担任全程顾问公司,码头的设计是由Scott Carver操刀,使用美国伯林翰公司的混凝土码头系统,具有高度的稳定性,节能环保。游艇会码头水域面积20.91公顷,包含40呎至165呎大中小泊位共计230个。游艇会码头为业界首座全智能化码头;全码头WIFI无死角全覆盖;智能化水电补给缴费系统,方便快捷。监控探头无死角覆盖全码头,4重防护措施加港池内部水体24小时静电检测系统,全力保障船艇安全。Sunac Yacht Club and YCM signed a cooperation agreement, stating that YCM will assist with the WYC construction and operation as a consulting company. WYC marina is designed by Mr.Scott Carver, and applys the concrete dock system by Bellingham USA. The dock of the Yacht Club contains a water area of 20.91 hectares, including a total of 230 small, medium and large berths from 40 feet to 165 feet. Our dock is the first ‘smart’ dock in China --- WIFI and surveillance cameras cover the entire dock area. There is a smart water and electricity top-up system, quadruple protection(three accesses to each berth and 24-7 security patrol), and 24-hour static monitoring system for the water within the harbordock. 青岛东方影都游艇会岸上会所建筑为欧式古典园林风格建筑,将古希腊艾奥尼克柱式经典符号在室内重现,使用现代材料“古为今用”传递出经典欧式奢华风格。会所提供创意中西餐饮,海景酒廊,私密红酒雪茄吧,世界顶级音响KTV,奢华水疗,会员专属区,专属会议设施等。The Club House is designed as the architecture style of European Classical Garden, and architect use some typical European symbol, such as the Ionic order, for our Club House design, which showcases the unparalleled classical European luxury. Western and Chinese cuisine will be offered in our Club House, and you can also enjoy the Wine and Whisky collection in Maldives Lounge, Cigar collection in Havana Cigar Bar, concert-level sound effect in Universe KTV, and luxury spa experience in Shui Spa. As our member, you will be offered the private space for leisure or business, and more meeting facilities as well.