• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 员工生日礼物
• 年度旅游
• 人性化管理
• 领导好

Position Summary 职位概况：
To perform reception duties and ensure all the fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition.  Providing guidance for the guest on how to safely use the fitness equipment, ensuring guest satisfaction at all times.
负责接待客人，保证所有的健身设备运作正常及干净清洁，包括游泳池的水压、水温等。指导客人正确使用健身设施，保证客人满意。
1.      To maintain a high guest service focus and excellent rapport by approaching the job with the guests always in mind and being proactive in a timely manner towards their needs and requests as detailed in the Hilton Brand Architecture section the Spirit of The Individuality Program handout. 
       根据希尔顿品牌建设及精神所述，秉承以客为先的宗旨，主动及时关注意客人的需求。
2.      To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
       具有积极的影响力，有责任心，主动解决问题，善于与客人及同事沟通。
3.      To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested.
       工作中灵活变通，反应敏捷，能果断地根据具体情况而改变工作要求。
4.      To contribute ideas and suggestions and actively promote the services to enhance operational/environmental procedures and facilities in the property.
       为部门的运作程序，改善环境设施等提供意见。
5.      To be vigilant and perform all duties and responsibilities in a manner that ensures safety in all “well being” equipment and facilities are kept in a perfect working condition, ensuring a comfortable and safe experience for the guests, as well as a safe working environment for team members.
        随时保持警惕性，具有责任心，保证所有设施及器材正常运作，确保客人有舒适安全的体验，确保员工能在安全的环境中工作。
6.      To meet, greet and bid farewell to all guest with a warm, friendly and genuine smile.
        以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。
7.      To assist the Front Desk when there is no guest in the pool area. 
        当游泳池区域没有客人时协助前台员工工作。
8.      To be able to assist and explain the use of Health Club facilities.
        能协助并解释健身中心设备的使用方法。

Required Qualifications必要的资历要求：
1.    Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
      擅长于处理宾客关系，能快速有效的应对各种问题。
2.    Ability to work under pressure and deal with stressful situations during busy periods.
      能在强压下胜任工作。
3.     Minimum 2years experience or equivalent combination of education and experience.
       至少两年的工作经验或相关技能的学习。

关于希尔顿逸林酒店及度假村希尔顿逸林酒店及度假村是一家在全球快速扩张的高档酒店品牌，旗下超过5000家高档酒店遍布全球6大洲的门户城市、中心地区以及度假胜地，客房总数逾117,000间。在希尔顿逸林酒店及度假村，我们所做的每一件事都专注于旅行本身，从办理入住时招待宾客的希尔顿逸林热巧克力香脆曲奇，到品牌为酒店宾客、团队成员及所在社区创造的最佳回馈体验(Create A Rewarding Experience)。希尔顿逸林酒店及度假村提供独特、现代的住宿环境和全方位的服务设施，包括餐厅和休息室、客房服务、健身俱乐部、商务中心、会议及宴会空间。希尔顿荣誉客会会员可在希尔顿官方渠道直接预订客房，享受免费高速无线网络和电子设备，通过希尔顿荣誉客会专属应用进行登记入住、选择房间、使用电子门卡自如出入酒店（部分酒店）并可享受最大优惠力度。 苏州吴江敏华希尔顿逸林酒店苏州吴江希尔顿逸林酒店位于吴江经济开发区运动大道199号，酒店建筑总面积3.5万平米，酒店装修精美、气势恢弘，拥有不同房型客房316间，酒店极具特色的中餐厅、全日餐厅，为您带来精美的美食体验。酒店业主公司—敏华控股有限公司（以下简称敏华）成立于1992年，集团总部位于香港，在美国、英国、中国大陆等全球核心经济区域和城市设有多家子公司、分公司及关联公司。敏华主营业务涉及沙发、床垫、板式家具、海绵、家具配件等产品的研发、制造、销售和服务，是中家具行业的领军企业，现自主研发已获专利及认证的产品达300多项。 在希尔顿逸林酒店，我们以CARE(创造嘉奖式的体验)的心态对待客人和我们的团队成员，CARE代表我们的品牌个性。作为世界上最热情友好的公司，我们为宾客打造体贴发自内心的真诚体验的同时，也为团队成员提供意义深长的机会。一切尽在苏州吴江敏华希尔顿逸林，等您加入!