• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 员工生日礼物
• 年度旅游
• 人性化管理
• 领导好

1.       Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD.
2.       In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety.
3.       Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service)
4.       Train and implement Hilton standards and related departmental regulations
5.       Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition.
6.       Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience.
7.       Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services.
8.       Manage all direct reports professionally, encouraging good teamwork and operations.
9.       Make or approve appropriate annual/quarterly/monthly budgets, targets and work plans for each direct report
10.   Conduct regular Operations meetings including all direct reports
11.   Supervise team members’ performance and grooming daily
12.   Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws
13.   Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.
14.   Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations/menu/pricing/promotions and ongoing activities)
15.   Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing
16.   Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.
17.   Evaluate competitors’ products and price policies twice a year
18.   Ensure that VIP guests receive the care and service they deserve every day
19.   Adhere to the hotel’s security and emergency policies and procedures
20.   Assist the General Manager in all activities and functions related to the daily operations of the hotel.
21.   Complete relevant tasks assigned by the General Manager
22.   Acting Deputy in the General Manager’s absence
23.   The Management reserves the right to make changes to this job description at its sole discretion and without advance notice
24.   Carry out any other reasonable duties and responsibilities as assigned

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