岗位职责
1.协助酒店高级管理层负责及整个酒店的运作收集对客服务过程中所
产生的问题信息。
2.在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。
3.要负责处理宾客的问题和投诉。
4.要负责重要宾客的迎领工作。
5.进行整个酒店的安全和日常的设备检查工作。
6.解决当班期间发生的安全问题。
7.向其它班次协调交班记录上需要沟通的事项。
8.完成上级分配的其他工作任务。
岗位要求
1.大专以上学历,有同品牌岗位工作经验1年以上。
2.身体健康,形象气质佳,精通电脑操作。
3.仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较
好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。
4.注重细节,工作有责任心,敢于承担责任,执行力较强。
5.有上进心和良好的学习能力和抗压能力。
湖北天屿湖假日酒店由湖北天屿湖生态文旅有限公司投资兴建。酒店地处素有“千年名镇”之称的汉川市马口镇,坐落于天屿湖核心湖畔,地理位置优越,距离汉川高铁站15分钟,距离武汉天河机场40分钟。我们致力于打造成为华中地区一流的休闲、度假、会议型酒店。作为华中地区最具规模的五星级度假酒店,酒店建筑面积近十万平方米,我们拥有各类豪华客房406间,另有4栋高档临湖别墅,每间客房都充满浓郁的东方风情,于简约中彰显奢华尊贵,为每一位客人提供物超所值的细致服务。尊贵典雅的中餐厅、时尚奢华的西餐厅可满足您不同的饮食需求,让您体验东西方美食文化的精粹;与酒店相邻的宴会中心可同时接待1000人以上的宴食,宴会中心还可以举办大型室外草坪活动。设施设备的齐全化、宴会服务的专业化,可满足您不同类型的需求。酒店设有温泉中心、游艇码头、体育中心、亲子乐园、绿地公园、养生会所及KTV等多种康体娱乐项目,为高级商务会议、旅游观光体验提供了一个高档、舒适、便捷的休闲娱乐环境。我们诚挚邀请您的加盟,在湖北天屿湖假日酒店有许多令人振奋的工作及成长机会。我们为员工创建良好的工作环境,就像我们致力于为每一位客人创造温馨美好的度假体验一样。 Hubei Sky Island Lake Resort is invested and owned by Hubei Dali Estate Co. It is located in core sky island lake in Makou town with a history of several thousand years , Hanchuan city. The hotel is not only 15 minutes from the Hanchuan railway station but also 40 minutes from the Wuhan Tianhe airport. We aim to develop our resort into the first-class hotel featuring leisure vacation conference.As the biggest resort in centaur China, it has nearly one hundred thousand square meters . we own 406 guestrooms, including 4 freestanding villa suites, which are decorated in oriental style with luxurious amenities for guests alike.We invite you to experience a distinctive selection of dining options of East-West food at the elegant Chinese restaurant, the luxury Western restaurant . The banquet center next to the hotel not only can receive more than 1000 people banquet food at the same time, but also hold large outdoor lawn activities ,The complete facilities and the professional banquet services can meet your different types of needs.Our hotel also has extensive Leisure and recreation facilities such as Hot spring center, yacht marina, sports center, sports park, health club and karaoke, which is your best choice to unwind and relax in indulgent comfort.Our hotel is scheduled to be opened on August 2018, and we sincerely invite you to join us for exciting work and growth opportunities. We provide good working environment for employees, as we are dedicated to offering pleasant experience for every guest.