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To have complete knowledge of the operational systems at Front Office.
全面掌握前厅部操作系统专业知识。
To have complete knowledge of Novotel standard operating policies and procedures.全面掌握诺富特品牌标准操作政策和程序方面的知识。To have complete knowledge of Accor Program e.g. Le Club, A plus, Family@Novotel.全面掌握雅高集团会员活动知识。例如乐雅会,A佳会员,诺富特家庭计划。Builds relationship with guests to delight and gain loyalty.与客人建立友好关系, 使其获得惊喜,赢得客人忠实感。Notes, collects and actions on any guest’s preferences.确保宾客喜好表的记录,收集和行动实施。Ensures all interactions with guests are handled professionally and with care adhering to hotel policies and procedures.根据酒店的政策和程序确保专业地处理与客人的关系,并且关心客人。
上海建滔诺富特酒店位于上海大虹桥商业经济中心。毗邻地铁2号线,便捷通达各大商圈。快速可达上海国家会展中心,上海虹桥国际航站楼以及上海虹桥火车站。 酒店拥有367间宽敞而时尚的客房;3个精选餐厅,无论是中餐还是西餐,全面满足您的味蕾需求;7个多功能宴会厅以及专业而完善的会议设施,多维度满足您的每一个会议需求。此外酒店配备健身房,以及室内恒温泳池,工作之余尽可享受属于自己的惬意时光。 Novotel Shanghai Hongqiao is located in the heart of Hongqiao Commerce area.Hotel is within walking distance to Metro Line2, quickly get to National Exhibition and Convention Center (Shanghai),Shanghai Hongqiao International Airport and Shanghai Hongqiao Railway Station in short time.Hotel has 367 spacious guestrooms, 2 balanced restaurants,1 fascinated bar, 7 flexible meeting room facilities, and outstanding fitness facilities cater to both business and leisure travelers.