• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 人性化管理

确保房务部保持正常高效率的运营面貌,并且保持下属各部门能够按照酒店品牌标准和酒店的服务特性.
To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically.

定期召开整个部门的沟通会议并确保部门的例会和会议的有效性和必要性
Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

礼貌且高效地处理所有内部及外部客人的投诉及要求，并跟进确保问题圆满解决
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

确保每个收入部门（例如：客房、电话、客衣服务）的运作能通过升级销售，定价策略和合理的收益管理，做到收入和利润的最大化，同时确保实现酒店品牌的承诺
Ensures that each revenues generating department (e.g. Rooms, Telephone, and Guest Laundry) is operated in line with maximizing revenues and profit through up-selling, pricing activities and proper yield management, while delivering onthe brand promise.

协助准备，使用并且更新年度市场营销计划，必要时按部门明细分析
Assists in prepare, utilizes and updates an Annual Marketing Plan, broken down as necessary by division and/or department.

协助问候常住客及贵宾，确保恰当地处理他们的预定，房间分配及登记入住
Assists in greeting regular and VIP guests as appropriate, ensures the proper handling of all of their reservations, room assignments and check-inexperience.

海南富力海洋欢乐世界度假区凯悦酒店，坐落于北纬 18 度的海南陵水黎族自治县黎安港畔，酒店由新加坡著名设计公司 Silver Fox Studios 执掌设计，将热带海洋风情和凯悦现代设计理念相互融合，贯穿于酒店设计细节。酒店拥有 1000 间客房，面积由 40 平米到 120 平米不等，所有客房均配备胶囊咖啡机，全方位景观阳台，可尽览海洋公园或海岛景观。酒店拥有 1 个健身中心和 3 个室外泳池，可让宾客悦享健身焕活体验。酒店拥有 1 间餐厅，2 间酒吧，1 个宴会厅和 2 个会议室。咖啡厅汇聚东西经典美食和海南陵水特色美食，由亚洲美食和意大利美食组成，提供国际风味自助餐以及全天候零点菜单，山珍海馔，悦动味蕾；在大堂酒吧和池畔吧，一览南海风情之余，尽享休闲小吃、经典鸡尾酒及烈酒；宴会厅和会议室，是举行私人派对、高端会议的理想选择