招聘前台主管_上海康桥万豪酒店招聘信息-最佳东方

1.协助员工解决付款问题（例如，处理信用卡的问题）。跟进客人满意度。处理客人入住手续，确认预定，分配房间，和制作发放房间的钥匙。处理所有的付款类型，如房间费用、现金、支票、借记卡或信贷。为每个客人入住时设置准确的帐户 (即，同住，分付房费/税费/杂费，免费房等)。预见满房，并给予无预定或者不能入住客人满意的替代选择。根据客人的要求和请求在系统中分配房间。解决客人的请求或问题，必要时联系适当的个人或部门（例如，礼宾，管家部）。与客房部协调可卖房，打印和查看每日报告和日志。在班次开始和结束时核对现金以及账目。并根据财务规范投帐。

上海康桥万豪酒店邻近上海张江高科技园区和上海迪士尼®度假区附近，可谓是休闲工作两相宜。酒店是周康地区首家万豪酒店，设有符合人体工学的办公区、无线网络和餐厅，宾客可在餐厅享用会议早餐或商务晚餐，酒店还拥有约1,100平米的活动空间，可供举行大型宴会和董事会议等活动，因此备受商务旅客青睐。行程自由的客人可前往以自助餐为特色的贡厨餐厅悠闲享用美食，在健身中心保持强健体魄，于万豪中餐厅以传统粤菜招待亲朋好友、意大利餐厅享用传统意大利美食，在酒店的儿童俱乐部享受午后亲子时刻。或者，可探访附近的上海迪士尼主题乐园、邵家楼水乡古镇、周浦花海或佛罗伦萨小镇购物中心。With a location near Shanghai Zhangjiang Hi-Tech Park and Shanghai Disney Resort, the Shanghai Marriott Hotel Kangqiao offers the perfect mix of work and play. The hotel, the only Marriott in the ZhouKang area, appeals to business travelers with accommodations that include an ergonomic work station and Wi-Fi, restaurants that allow for breakfast meetings and client dinners and 1,100 square meters of event space that can host large banquets and board meetings alike. Guest on their own schedule can spend a leisurely meal at Goji Kitchen&Bar, featuring a sumptuous buffet; take a wellness break in the fitness center; host friends for a traditional Cantonese meal at Man Ho, enjoy traditional Italian meal at D.O.C.G restaurant; or enjoy a family-friendly afternoon in the hotel’s kids club. Nearby, explore Shanghai Disney® Theme Park, the ancient water town of Zhao Jia Lou, the ZhouPu Flower Sea or the Florentia Village shopping center.