Customer Service Manager 客户服务经理
2019-08-13 发布 2019-11-11 截止
The Role on Offer…
Join one of Asia’s fastest growing acclaimed workspace provider with over 20 locations across
Singapore, Malaysia, China, Hong Kong and Myanmar. As the head of our passionate service ambassadors, the Customer Service Manager leads team of service stars to deliver exceptional services and ensure smooth day-to-day operations of the business centres, enhancing clients’ experience.
With that in mind, the Successful Candidate
- Ensures high operation standards by the team to upkeep the Company’s corporate image
- Manages client relationships and solicit feedback for service enhancement
- Continuously review operation processes and identify opportunities for improvement
- Performs training and development for the team
- Actively promotes the Company’s value-added services
What Is Expected
- Degree, Diploma in Business, Hospitality and/or related fields
- A self-starter with strong initiative, drive, passion and attentiveness to detail
- Business savvy, broad experience and proven track record in a corporate, high customer-contact environment
- Prior working experience in a leadership capacity with leading global airlines, hotels, integrated resorts and/or high-end service enterprises will be advantageous
- Excellent written and verbal communication skills with an ability to present to executive decision makers
What You Can Expect From Us
The successful incumbent can expect a competitive remuneration package and rewarding career in an exciting and challenging environment.
If you have what it takes and the desire to excel, you may very well be who we are looking for.
Please forward your interest to us via “APPLY” options below.
Do include in your resume:
- Expected salary
- A recent photograph
Due to anticipated overwhelming response, we regret that only shortlisted candidates are notified.
Arcc Holdings is at the forefront of premium lifestyle led concepts through three complementary lines of businesses: Work, Live, Play. We develop, own and manage an internationally award-winning ecosystem of iconic lifestyle concepts, business, hospitality and real estate portfolios across Asia
Welcome to our world of career opportunity
Our success to date, is driven through our greatest assets, our employees. We are committed to developing each employee to his or her full potential in the field they are most passionate and skilled. Through motivation, personal career development and generous remuneration, we encourage you to explore career opportunities with us and be part of the driving force behind one of Asia’s fastest growing hospitality and real estate lifestyle brands.
Operating through 3 successful centres across downtown Singapore with a total of 18 locations across Asia, Arcc Offices offers a unique mix of iconic spaces, complete with robust technology systems, customer focused staff, and the most functional and beautifully designed workplaces combined with a culture of innovation.
Arcc Offices shares your vision and seeks to create spaces which resonate with the distinct opportunities on offer.
We understand the importance of Work, Live, Play and seek to develop this unique theme in all our projects.?
Arcc Offices is a regional serviced office group operating under Arcc Holdings, a Singapore-based real estate investment company.?
The City is a curated premium collaborative space. A vibrant and dynamic concept which enhances the appeal and value of the World Financial Centre by energizing the podium and lobby areas. Designed around the requirements of the building’s leading Chinese and Multi National firms and leading corporations to provide:
Premium Business Centre of approx. 250 workstations
Collaborative meeting and conference facilities
F&B / Bar concept open to public