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    职位:General Manager酒店总经理

  • 职位性质:全职
  • 工作地区:全国
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:英语(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:3万-5万
  • 职位有效期:2020-10-30至2021-01-28

岗位职责/职位描述

  • Is responsible for submitting in due course all accounting

  • documents of the hotel. They should be accurate and properly kept

    负责适时上传酒店的所有会计文件,保证数据准确并妥善存放

  • Is responsible for the application of laws on the fields of process, human being security and safety, labor, protection of customers, etc. should have at all time an update legal information book

    在执行法律范围内确保人员及生产的安全法规包括对酒店客人的保护并及时掌握更新的法律信息

    Is responsible for maintaining all administrative procedures enforced by the General Management

  • 负责实施由雅高总部规定的所有管理流程

  • Devotes substantially all of his time to the operations of the Hotel and shall not engage in other business activities either directly or indirectly, and shall at all times conduct himself/herself in a professional manner

    应将所有的时间全部投入到酒店的运作中去,不应直接或间接从事其他的商业活动,并应时时按职业标准行事。

  • Ensures that any and all information (in any form, including but not limited to financial, supply and service, marketing, personnel and customer information etc.) received, whether before, during or after the employment, that relates in any way to the Hotel shall be treated as strictly confidential and shall not be disclosed to any third party

    对收到的任何与酒店有关的信息(任何形式,包括不仅仅局限在财务,供应和服务,市场营销,人事和客户信息等),不论是在雇佣之前,雇佣合同履行期间还是雇佣结束后都应该严格保密,不能把它们泄露给任何第三人。



HUMAN AND PERSONAL RESPONSIBILITIES:

人力资源职责:

  • Works directly with the Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and developing of team members

    与人才和文化部紧密合作,确保招聘、培训、激励、辅导与发展团队成员工作的顺利进行

  • Manages performance issues that arise within the management team

    管理酒店管理层成员的绩效考核事宜

  • Defines job descriptions and sets goals to each head of department

    确定工作职责并为各个部门领导设立目标

  • Is responsible for adhering to the salaries policies set on a regional basis

    负责维持符合该区域基础情况的工资政策

  • Is responsible for  the direct supervision of hotel’s executive committee and the indirect supervision of all hotel employees

    直接监督酒店行政委员会成员并间接监督所有酒店员工的工作情况

  • Organizes regularly staff information meetings which everybody can talk to ensures that the information flow reaches all levels of hierarchy quantitatively and qualitatively

    定期组织召开员工沟通会,确保每个员工都可以有话语权且所有信息都能够保质保量地传递到各个级别的员工

  • Develops creativity and participation among the team

    鼓励团队成员积极参与并发挥创造性

  • On a regional basis, participates with the Head of Talent & Culture in the Region to the elaboration of the training plan for heads of departments of the hotels in the region and conducts some training session

    在区域层面上与该地区的人才和文化部负责人共同制定各个部门领导的培训计划并进行相关课程培训

  • Represents the group by his overall attitude towards customers and staff

    面对客人与员工时应保持代表整个集团的态度

     

     

    COMMERCIAL RESPONSIBILITIES:

    商业责任:

  • Is responsible for the development of the business potential which he can do with the help of the regional sales department and defines the targets

    协同区域销售部门确定目标,全面负责业务发展

  • Is the public relation of the group on the local market

    建立并维护集团在当地市场的公共关系

  • In cooperation with the Director of Sales & Marketing, elaborates sales & marketing strategies

    协同市场销售总监,阐述销售与市场推广策略

  • Does the commercial correspondence and answers the written complaints and informs the VP Operations in the Region

    以商业信函回答书面投诉并告知该区域的营运副总裁

  • Organizes a filling of the customers and follows up

    建立客史资料系统并及时跟进

  • Is responsible for the guest’s reception; plays an important part in it

    负责接待客人并视其为工作的重要组成部分

     

    PERFORMANCE APRASIAL:

    绩效考核:

    As per Accorhotels policy, VP Operations will conduct annual performance appraisal for the General Manager based on Accorhotels General Manager Objectives, which is set and updated by Accor.

    依据雅高政策,雅高运营副总裁将基于雅高总经理考核目标对总经理实施年度考核,该考核目标、评估方法及权重等有雅高制定及更新。

    The result of the appraisal will be co-confirmed by Accorhotels and the Owner, thereafter communicate to the General Manager.  

    由雅高实施的绩效评估结果后,与总经理沟通,向业主报备及确认。

     

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