1st primary responsibilities
·         Being Main contact in Greater China to receive and deliver information regarding RFI, RFP, negotiation, loading, and to communicate with both hotel side and global sales team side to ensure the accuracy and efficiency of hotel action in the entire RFP process.
·         Organize RFP training for hotels every year to update hotels with any process changes and highlight the key points and major issues in upcoming process so that hotels could be better prepared for RFP season.
·         Provide solution, support and bi monthly trainings to hotels on any issues and problems they have regarding RFP process, ASA, GDS loading, local contract, rate grid etc.
 
2nd primary responsibilities
·         Being ANAIS relay for Greater China to deliver and update GSO team with ANAIS function renewals, latest policies, news and information to make sure GSO GC team keep up with global pace.
·         Monitor Data quality and report function, assist GSO team and ensure their data and action in ANAIS meet global standard, to help achieve accuracy and efficiency in daily sales work.
·         Provide ANAIS training for new members send update tutor emails and provide answers and solutions to GSO team constantly to ensure all team members can use the system fully and properly.
 
3rd primary responsibilities
·         In charge of monthly production report in Anais, deliver result correctly and in time for Sales team to review their production monthly.
·         Help sales and managers with account production report, production by segment, production by hotel report etc in Anais to get a clearer view of results from different levels.
 
4th primary responsibilities
·         Train and support hotels on account management in ASA, check and correct hotels’ input quality, to maintain the standard of Chinese account in ASA.
·         Cooperate with distribution team, assist hotels on ASA Rates creation or modification outside of rate solicitation, in order to ensure hotel rate code meets client RFP request and can be submitted in time.
·         Monitor hotel monthly FIT input and provide support if needed, to help maintain the quality of production tracking for KAM and client to get the accurate figures.

Knowledge and Experience
 
·         Bachelor Degree or equivalent experience required.
·         Strong user knowledge of Microsoft Outlook, Microsoft Office.
·         Fluent in English listening, speaking, reading and writing.
·         Knowledge of Salesforce, Anais, Accor system preferred.
 
Competencies
 
·         Excellent communicating skill to handle daily communication with GC hotels, sales team and colleagues all over the world.
·         Detail oriented with strong organization skills.
·         Good team player, able to work effectively and contribute in a team.
·         Ability to multi-task, prioritize work and can handle high workload.
·         Good presentation and training skills.
·         Flexible and able to embrace and respond to changes effectively.
·         Self-motivated and self-regulated, can handle pressure.

作为全球领先的酒店集团，雅高在全球110个国家运营超过5500家酒店，拥有行业内最具多样化的知名酒店品牌，包括莱佛士、费尔蒙、索菲特、铂尔曼、瑞士酒店、诺富特、美爵及宜必思等。2024年将在大中华区域迎来700家酒店的发展里程碑。在刚刚过去的2023年，雅高大中华区开设了多家引发行业和市场强烈关注的酒店，包括澳门银河 莱佛士、香港梦卓恩酒店、青岛尚美雅高瑞享酒店（品牌首店）以及庆祝了铂尔曼酒店在大中华区的第50家酒店。2024年，雅高大中华区将继续大展宏图，通过多个万众期待的酒店开业项目达成700家酒店的发展里程碑，如上海北外滩金辉索菲特酒店、五间美憬阁酒店以及首个诺富特公寓项目等。雅高集团的全面客户忠诚计划“雅高心悦界ALL - Accor Live Limitless”也已推出面向中国宾客的专属定制版本，在酒店礼遇基础上更提供独家尊享生活时尚体验，如法国网球公开赛和蒙特勒爵士音乐节的VIP体验等。秉承可持续转型愿景，雅高大中华区致力于携手包括锦江集团、携程集团和麦肯锡在内的各方合作伙伴，共同引领整个酒店业将中国打造成为一个更环保的生活、工作和探索目的地。