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【职位描述】
Rooms Supervisor
Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you:
•Employee benefit card offering discounted rates in Accor worldwide
•Learning programs through our Academies
•Opportunity to develop your talent and grow within your property and across the world!
•Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
•Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
•Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
•Ensure employees are informed daily about priorities to personalize service
Your experience and skills include:
•Service focused personality is essential
•Previous experience in a similar leadership role is an asset
•Prior experience working with Opera or a related system
•Strong interpersonal and problem solving abilities and the ability to lead by example
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
【任职要求】
See Job Discription 请查看职位描述
关于雅高酒店集团雅高作为全球领先的酒店集团,在全球110个国家拥有5300多家酒店和10000家餐饮场所。雅高集团拥有行业内最具多样化及完整性的酒店生态系统之一,旗下包括超过40个奢华、高端、中端和经济型酒店品牌,同时还有独到的娱乐和夜生活场所、餐厅和酒吧、服务型品牌寓所、共享住宿酒店、礼宾服务以及联合办公空间等。雅高集团在全球发展最迅速的生活方式酒店领域有着无与伦比的优势——集团以控股股东的身份和Ennismore联手创立了全球规模最大、发展迅猛的生活时尚酒店公司,匠心打造先锋生活时尚酒店品牌,将创意与目标铭刻于心。同时,雅高集团还拥有风格各异的品牌组合及大约23万名团队成员,遍及全球各地。超过6,800万会员受益于雅高集团的全面客户忠诚计划雅高心悦界ALL - Accor Live Limitless ——集礼遇、服务与体验为一体的日常生活方式的贴心旅伴。集团设有雅高可持续发展计划、雅高团结基金会(Accor Solidarity)、RiiSE计划以及“ALL Heartist Fund”专项资金等多项计划,旨在通过商业道德、负责任旅游、环境可持续性、社区参与、多元与融合等多个渠道推动社会的积极行动。雅高集团(Accor SA)成立于1967年,总部设在法国。集团于巴黎泛欧交易所上市(ISIN code: FR0000120404)并在美国场外交易市场(OTC Market)交易(Ticker: ACRFY)。了解更多信息,请访问group.accor.com或者关注我们的Twitter、Facebook、LinkedIn和Instagram账户。