Purpose:
We are seeking a detail-oriented and proactive NSO / GSO Support Specialist to provide critical operational support to the Sales team, with a focus on Proposal management, daily operation, and MICE, Leisure business coordination.
This role will streamline administrative and system-related tasks, enabling sales leaders to concentrate on strategic account development, RFP negotiations, and revenue delivery

Primary Responsibilities:
Account & System Management:

 ● Collect, consolidate, and track incoming RFP requests from internal and external stakeholders.
 ● Prepare regular reporting updates on account status, timelines, and outcomes.
 ● Manage end-to-end sales system processes, including sending email invitations, coordinating hotel follow-ups, processing amendments, and consolidating data.
MICE / Leisure Support:

 ● Consolidate MICE / Leisure group lead proposals and ensure accurate input into the lead management system.
 ● Coordinate with internal teams to maintain up-to-date MICE opportunity pipelines.

Knowledge and Experience:

 ● Proven experience in sales operations, RFP coordination, or hospitality commercial support roles.
 ● Strong organizational, communication, and multitasking skills.
 ● Proficiency in CRM or sales management systems (e.g., Salesforce, Power Point).
 ● High attention to detail and ability to manage deadlines in a fast-paced environment.

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