Job Purpose: 
The Assistant Revenue Manager will drive the revenue management capability and culture across Accor Greater China hotels, with a primary focus on revenue management training programs, rolling out and optimizing the Revenue Management System (RMS), establishing SOPs and pricing standards, conducting yearly revenue management audits, and leading the onboarding program of new hotel Revenue Managers.
The position requires a blend of strong analytical skills, project management, training delivery, and collaboration with hotels, regional teams, and the Accor Central team to foster a consistent, data-driven revenue culture.

Primary Responsibilities
Revenue Management Training and Onboarding

 ● Develop and deliver RM training programs for a wide audience, including hotel revenue teams, sales teams, General Managers, and other key departments to foster property-wide revenue management acumen.
 ● Implement a structured onboarding program for new hires, ensuring they understand Accor standards, principles, tools, and processes from day one.
 ● Work closely with the Accor Central team to revamp, localize, and enhance regional training curricula, e-learning modules, and a formal RM certification program.
 ● Create and maintain a suite of training materials tailored for different learning levels and functions.
 ● Conduct regular workshops and webinars to cascade best practices, new tools, new SOPs across the region.

Revenue Management System (RMS) Rollout and Adoption

 ● Liaise between hotel and Central team to ensure efficient execution of each step of the project
 ● Provide guidance to hotels on RMS contracting, pre-requisite configurations, training and go live process
 ● Project update and status tracking on a weekly basis and escalate any risk observed
 ● Effective communication to different audience including hotel, regional team, central team and external RMS partner
 ● RMS materials localization to support hotels fully understand the product and procedures
 ● Monitor and drive system adoption and share best practice

Establishing SOPs and Pricing Standards

 ● Create, document, and implement a comprehensive suite of Standard Operating Procedures (SOPs) for all core revenue management processes, ensuring full alignment with Accor’s global guidelines and local market requirements.
 ● Act as the owner of all pricing governance documents. This includes regularly reviewing, revising, and updating manuals, playbooks, and reference materials to ensure they reflect current strategies, market conditions, and best practices.
 ● Proactively communicate updates and distribute the latest pricing and market segmentation standards to all hotels. Conduct training or briefings to ensure clear understanding and consistent application across the portfolio.

Additional Responsibilities

 ● Plan and execute annual revenue management audits across hotels to evaluate performance against established standards and KPIs.
 ● Contribute in the monthly revenue and distribution webinar to hotels
 ● Provide guidance to hotels to enhance the knowledges and skills of hotel revenue managers
 ● Support the implementation and deployment of the regional commercial strategies to extend its full business capacity
 ● Collaborate and work with the revenue management functions at the other business units within Accor and headquarters
 ● Manage and rollout revenue management projects
 ● Work closely with distribution team to ensure delivery of consistent revenue management and distribution practices

Knowledge and Experience

 ● Bachelor’s degree in Hospitality, Business Administration, Finance, Economics, or related field.
 ● Minimum 5 years of experience in hotel revenue management, with regional or multi-property exposure preferred.
 ● Proven experience in RM training, system implementation, process design, and audit.
 ● Experience with major RMS (e.g., IDeaS, Duetto, Atomize) is a plus.

Competencies

 ● Excellent training and facilitation skills, able to engage and educate diverse audiences.
 ● Strong organizational skills with a focus on establishing standards, audits, and follow-through.
 ● Highly organized with a structured approach to work; consistently meets deadlines and manages multiple project timelines effectively without compromising quality.
 ● Analytical mindset with ability to translate data into actionable strategies.
 ● Effective communicator with strong interpersonal and collaboration skills.
 ● Self-motivated, proactive, and adaptable to changing environments.
 ● Ability to work independently and drive initiatives with minimal supervision.
 ● Proficiency in English and Mandarin; strong presentation skills.

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