• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 人性化管理
• 包吃包住
• 班车接送

JOB OVERVIEW职位概述
The Business Development Manager will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators.
业务拓展经理将负责管理一类客户群，目标是最大程度的为酒店创收并使市场分额最大化。这一职位的关键是与市场调研团队分派的客户建立关系，并在客户中拓展关系网，从而增加收益和业务转化。适用时，该职位还负责管理和指导包括业务拓展主任和业务拓展协调员在内的团队工作。
FINANCIAL RETURNS财务回报
•Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures 
•确定所分配的客户潜力，依照IHG酒店业务拓展标准操作程序制定客户计划。
•Develop the assigned account portfolio to meet set goals and maximise profitability
•发展分配给的客户群，完成设定的目标并使收益最大化。
•Gather information on current and prospective clients / contacts to generate incremental business
•收集当前和预期客户/联系人的信息，以获得更多的业务。
•Maintain effective control of sales expenses
•有效控制销售支出。
PEOPLE员工团队
•Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
•同时使用客户互动和公共可用工具来监督与酒店和客户行业相关的竞争对手活动，并按照酒店程序与重要相关部门分享相关信息。
•Provide feedback to management on changing market conditions, including competition and market trends
•向管理层提供市场状况变化的反馈，包括竞争和市场动向。
•Involve Director of Sales where appropriate on sales calls and sales meetings
•适当时，使销售经理参与销售拜访和销售会议。
•Communicate to his/her superior any issues encountered and other relevant information
•与上级领导交流他/她所遇到的问题及其它相关信息。
•Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
•出席并参与培训课程、每日例会及要求的其它会议。
•Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
•适用时，监督、指导和培训业务拓展主任和业务拓展协调员执行其职责。
GUEST EXPERIENCE宾客体验
•Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
•在自己的客户群内建立关系网，发展与重点决策人和其他相关人员的关系。
•Conduct client meetings as well as planning and coordinating site introduction tours and inspections
•组织客户会议并计划和协调酒店现场考察。
•Handle and manage clients’ queries or issues 
•处理并管理客户的询价或问题。
•Be proactive and responsible for the follow up of new sales leads to enhance guest experience
•积极主动负责跟进新销售线索，提升宾客体验。
•Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)
•发展并维护与业务供应方的联系（MICE策划公司；旅行社等）。
RESPONSIBLE BUSINESS企业责任
•Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
•确保在所提供的销售系统中（即Delphi，Opera 等）及时准确的更新所有活动的准确记录，以便将来参考与管理。
•Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
•更新客户和联系档案，附有客户计划，确保信息‘实时有效’以供行动。
•Develop awareness and reputation of the hotel and the brand in the local community.
•为酒店和品牌在当地社区中打造认知度和知名度。
 

       怀来皇冠假日酒店位于怀来京北生态新城核心商务区，距离京藏高速康庄收费站仅1.5公里处，与北京市中心便捷相连，酒店距离北京德胜门65公里，毗邻建设中的京张高铁。酒店外观将现代元素与经典风格完美结合，宽敞的客房、超过1500平米的无柱宴会厅、汇集各地美味的全日餐厅以及充满当地特色的中餐厅，为客人提供全方位优质服务体验。酒店周边旅游资源丰富，可便利通达八达岭长城、崇礼冬奥举办地、康西草原、天漠、延庆龙庆峡以及官厅水库等旅游目的地。       怀来皇冠假日酒店拥有 320间客房及套房，拥有步出式阳台，视野开阔，客人可尽览京北自然风光。酒店拥有超过2,600平方米的宴会及会议设施，包括分别为1,200平方米和500平方米的的无柱双宴会厅，以及面积从60平方米至140平方米的会议室共9间，可满足客人多种会议需求。酒店餐饮设施包括全日餐厅、中餐厅、大堂吧、茶室及特色红酒庄，可同时满足380名客人的用餐需求。       同时，怀来皇冠假日酒店也是京北首家拥有室内水乐园的酒店；酒店还拥有室内儿童游乐场、室内篮球场以及棋牌室等康体娱乐项目，为客人提供一站式休闲方案。