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JOB RESPONSIBILITIES
1.Work closely with Regional General Manager to establish and ensure adherence to core work processes that drive business innovation, enhance brand differentiation and foster market development2.Lead and manage the regional team to ensure that the business unit operations and Company service standards are adhered to
3.Oversee upcoming projects of operating new businesses to ensure successful delivery within the timeline and approved budget
4.Focus on revenues growth, maximize financial performance and implement cost control measures effectively and continually
5.Be responsible for improvements and/or implementation of new services and operational policies
6.Take initiative to identify areas for improvement to enhance guest satisfaction and service quality
7.Forge strong relationships with corporate clients and airlines for business development
8.Liaise with external parties including airport authorities of different locations on new lounge opportunities
9.Monitor and report on the market activities and raise the profile of the Company’s business through networking, business contacts and promotion
10.Handle ad hoc assignments as required by supervisor
JOB REQUIREMENTS
1.Bachelor degree inhospitality or business administration related discipline
2.Minimum 15 years ofrelevant experience in hospitality industry of which 10 years at senior managementlevel; experience in F&B and Sales & Marketing is a definite advantage
3.Strong pre-opening experience. He/she will need to be responsible for the overall organisation and management of pre-opening activities.
4.Good knowledge ofinternational lounge business and sound financial management ability withexcellent time management skills
5.Sharp business acumenwith a result-driven approach to business management
6.Excellent analyticalskills in guiding insight synthesis and identifying opportunities
7.Strong managerialability especially in coaching, team development, cross-team cooperation andproject management
8.Excellent command ofboth spoken and written English and ability to speak Mandarin / Cantonese wouldbe an advantage
9.Strong interpersonal skills dealing with state-owned companies experience an advantage.
10.Willing to travel
Location:Qingdao, Shandong
About Plaza Premium Group Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in providing Premium Airport Services in over 160 locations of 37 international airports across Asia, Australasia, Europe, North America, South America and the Middle East, with a collective goal of ‘enhancing your airport experience’. The Group comprises four core airport services, Airport Lounge, Airport Transit Hotel, Airport Meet & Greet Service, and Airport Dining. The Group currently employs over 4,000 staff and serves over 12 million passengers around the world annually. The Group is dedicated to providing quality services and possesses proprietary knowledge in airport hospitality industry. By continuously surpassing travellers’ expectation, the Group’s network is rapidly growing across major international airports around the world. 關於環亞機場服務管理集團 作爲全球提供高端機場服務的先驅和最大管理機構之一,總部設於香港的環亞機場服務 管理集團,網絡覆蓋亞洲、大洋洲、歐洲、北美、南美和中東等 37 個國際機場,並擁 有超過 160 個服務點,致力為每一位旅客實現「更佳機場體驗」的願景。集團主要經營 四項核心業務,包括機場貴賓室、機場中轉酒店、機場禮賓接待及機場餐飲服務。 環亞機場服務管理集團在全球各地僱用逾 4,000 名員工;每年為超過 1 千 2 百萬人次的 旅客提供優質的機場服務。集團憑藉穩健的往績及專業的態度,為旅客提供卓越的品質, 加上屢獲殊榮的服務與設施,使其網絡不斷擴展,並在全球機場服務業者中享負盛名。 www.plazapremiumgroup.com