• 五险一金
• 多元化
• 个性化体验
• 职业关爱
• 带薪年假
• 技能培训
• 员工生日礼物
• 包吃包住
• 岗位晋升
• 管理规范

具有良好的管家部楼层日常操作方面的知识。
能够适应变动的工作时间，可以上早班和夜班，并且能在周末和公共假日上班。
具有良好清洁剂使用及清洁房间方面的知识。
至少具有一年的楼层工作经验。
高中或职业培训学校
基本的英语水平。
 一至两年同级别国际连锁酒店的工作经验。
Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
Ensure that guests' privacies are protected during service.
Offer all possible assistance to guests and respond to guests‘ requests.
Clean and replenish supplies for guestrooms according to standards and procedures.
Does turndown service when required.
Ensure master keys are kept secure at all times.
Keep trolleys neat and adequately supplied.
Maintain all equipment in good working condition.
Keep linen room neat and in good order.
Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
Be courteous and professional at all times, delivering high quality service to guests.
Ensure compliance of lost and found procedures.
Take appropriate action to resolve guests’ complaints.
Promote the hotel and Hilton products and services.
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
Adhere by the hotel’s policies and procedures, Hilton’s code of business conduct, the hotel’s team member handbook.
The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Carry out any other reasonable duties and responsibilities as assigned.

上海康莱德酒店坐落上海市中心的南京东路和人民广场地带，交通便捷，连接1/2/8地铁线。著名的南京路步行街，人民广场，上海博物馆，上海大剧院等亦在信步之间；步行亦可到达外滩、新天地、豫园、城隍庙等知名旅游景点；距外滩咫尺之遥，毗邻人民广场地铁站。酒店作为人民广场地标建筑，楼高66层，设计时尚典雅，餐厅和酒吧供应丰富的创意美食和特色饮品。728间客房及套房雅致舒适，均设有宽大的落地窗，人民广场和外滩的迷人景色尽收眼底。酒店40 层及以上为行政楼层，可居高临下俯瞰繁华城市及外滩景观，于此下榻尊享诸多希尔顿会员专属礼遇。