• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理
• 员工生日礼物

FINANCIAL RETURNS
1.Develop deep understanding and knowledge of key sectors targeted by hotel and ensure products and services are ahead of competition to maximise guest satisfaction.
2.Provide creative input into Meetings Product Development to maintain a point of differentiation by developing innovative product and revenue opportunities.
3.Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of guest experience.
4.Contribute actively to the compilation of annual business plan and strategic sales & marketing plans.
5.Conduct and/or assist the sales team with customer negotiations.
6.Ensure timely delivery of Master Invoice to customers and help with facilitating payment.
7.Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and up sell products and services while minimising waste to increase revenue.
8.Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines.

PEOPLE
1.Direct day to day conference/convention activities, plan and assign work, and establish performance and development goals for team members.
2.Provide effective leadership to events teams, including the ability to direct activities according to the relevant detailed SOPs.
3.Enhance team performance through effective communication and coordination with other departments. Ensure appropriate staffing levels based on guest volume. 4.Develop and sustain effective relationships with clients, maximizing satisfaction and on-sell opportunities.
5.Communicate to his/her superior any issues encountered and other relevant information.
6.Organise training sessions, daily briefings and other meetings as required; ensure staff has the tools, training and equipment to carry out job duties.
7.Conduct periodic formal reviews with the Events Team on their targets and goals.
8.Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team.
9.Recommend and/or initiate salary, disciplinary, or other staffing/human resource-related actions in accordance with hotel or company rules and policies.
10.Act as escalation point for clients and members of Events Team and provide resolution to issues.

GUEST EXPERIENCE
1.Process customer inquiries in accordance to specified service standards.
2.Develop and deliver relevant documentation to the customer (e.g. loyalty programmes, area attractions, restaurants, facility information).
3.Assign appropriate designated Event personnel based on the event requirement.
4.In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity.
5.Ensure the team meets with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing.
6.Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience.
7.Analyse and action against client satisfaction surveys to improve services and identify further business opportunities.

RESPONSIBLE BUSINESS
1.Develop awareness and reputation of the hotel and the brand in the local community.
2.Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact to the environment.
 
Perform other duties as assigned.

  西宁大通假日酒店是青海天麒实业集团首家与洲际酒店集团（IHG）展开战略合作的酒店。酒店总投资约 2.37亿元，是一家集休闲、娱乐、餐饮、客房等功能于一身的综合性商务酒店。酒店总建筑面积为37618平方米，客房数223间。酒店预计2021年12月正式投入运营.  酒店作为大通县这座持续发展中城市的地标性建筑，西宁大通假日酒店将以其先进的管理理念，完善的服务设施，齐全的服务功能，为广大消费者、青旅行者、商务人土等提供多样化、舒适、优质的服务，使客人尽享“真正的待客之道”。我们的福利1.  每周双休，月休8天；2.  入职即购买五险一金；3.  免费食宿，提供优质的免费工作餐、拎包即可入住舒适的员工宿舍；4.  完善的各类福利假期体系，带薪年假；5.   全球领先的专业培训体系，为您梦想助力；6.    明确的职业发展晋升机制和完善的人才职业发展规划；7.    定期的薪资评审和年终奖金计划；8.    员工及家人可享受全球IHG旗下酒店客房超低员工价；9.   丰富多彩的团队建设以及员工活动；