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He keeps abreast of all changes and /or cancellations of all functions on the change sheet time date place and number of guests attending, making adjustments in staffing as required and passes this information on to the departments that works with e.g. kitchen. Beverage, steward, etc.
关注宴会时间, 日期, 地点, 客人人数的改变, 以便更好地安排员工, 并及时将改动告知餐饮部的有关部门如厨房, 酒水部, 管事部等.
To be personally in charge and take care of all VIP functions and any other requirement that needed.
亲自负责重要人物的宴会, 密切注意他们的任何需要.
To work closely with Sales Department to develop new items to promote, Also must be concerned with Food & Beverage costs.
紧密与销售部合作, 推销新的特式, 同时关注餐饮成本.
To check with the chef for the necessary food to be ready for the function.
宴会前与厨师长联系所需的食品.
Responsible for staff scheduling and payroll cost to ensure adequate coverage according to established practices and maximize on labor potential; Plans work assignments based on room occupancy forecast, Event orders group meal arrangements and VIP list. Adjust schedules to meet emergencies, coordinates with other managers regarding emergency staffing.
负责员工的工作安排及工资成本,以确保足够的人员完成工作,最大限度的利用现有的劳动力。根据预测、宴会预定、团体餐安排及重要客人的人数来安排工作。如遇到紧急情况,要做好相应地改动,并与其它经理协调好工作。
Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
做好销售,客人投诉、解决办法及相关人员、设备的记录。
Make frequent suggestions to Management in reference to improvement of general operation, F&B promotions, cost control and profitability.
给领导提出建议,以提高工作效率,促进销售,并达到增源节支的目的。
Make the record according the medallia comments and make the action plan connecting with chef to improve.
根据客人满意反馈制定改善计划。
Attends to guest complaints, requests or inquiries regarding food and services and immediately takes all required corrective measures.
关注客人对饭菜及服务的投诉、要求和需求,并立即采取有效措施。
Be familiar with changes and trends in the competition and the market place.
熟悉市场及竞争的趋向及变化。
Pullman Suzhou Taicang Huafa is a high-end business hotel invested and constructed by Huafa Group and managed by French AccorHotels Group. The hotel is located in Taicang Science and Education New City. The transportation is convenient, one hour's drive can reach Shanghai Hongqiao Airport and Hongqiao Railway Station. 247 modern and comfortable rooms and suites with smart and interesting design. The hotel has 5 restaurants and bars with different styles such as all-day dining restaurant and Chinese restaurant, two 800-square-meter independent grand banquet halls and 7 multi-functional conference rooms, all equipped with advanced and complete conference audio-visual equipment. Gym, spa and indoor heated swimming pool are all available. At the same time, the unique design concept of the Pullman brand of Accor Group is integrated into every touch point of the hotel. Such as: Pullman interactive space, artist playground, meeting fun design, etc. Our world is your playground! 苏州太仓华发铂尔曼酒店是由华发集团投资建造,委托法国雅高酒店集团管理的高端商务酒店。酒店位于太仓科教新城,地理位置优越,毗邻华发商圈,坐拥天镜湖绝佳视野。交通便利,一小时车程可达上海虹桥机场及虹桥火车站。247间现代舒适的客房及套房,设计灵巧有趣。酒店拥有全日餐厅,中餐厅等5个风格迥异的餐厅及酒吧,两个800平方米独立大宴会厅及7个多功能会议室,均配有先进完善的会议视听设备。健身房,水疗中心及室内恒温游泳池一应俱全。同时,雅高集团铂尔曼品牌独有的设计理念融入在酒店每个接触点。如:铂尔曼交互空间,艺术家游乐场,会议享趣设计等。我们的世界就是您的游乐场!