• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 包吃包住
• 国际连锁品牌

Conducts daily walk-through to ensure LQA standards are implemented and delivered to every guest.
进行每日巡视以确保LQA在对客服务中被遵守和执行。
Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
积极参与部门日常运营，以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。
Attends to referred and unsolved problematic situations such as complaint handling, takes initiative action and be entrepreneurial.
主动关注并参与如客人投诉等待解决问题的跟进和处理。 
Presence in the Front Desk and lobby area at critical guest flow time.
客流高峰期间在前台及大堂区域督导部门运营。
Involvement in guest complaint handling, whenever the situation required to
根据情况需要参与客诉处理。 
Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.
协调前台、行政楼层、礼宾部和总机等部门的工作，以确保运营顺畅及客人满意度。
Involvement in budget preparations and responsible for profit & loss.
参与预算的起草，并对部门损益负责。
Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practices.
通过参与收益管理会议，以及支持并执行收益管理战略规划及策略，以达到客房收入最大化的目的。
Ensure all accounting procedures are adhered to throughout the department, including monitoring guest balance and city ledger accounts.
确保所有财务制度在部门内被严格执行。
Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity.
通过监督管控人工成本与入住率之间的差异来最大化劳动生产率。
Initiate action to correct a hazardous situation and notify ERT of potential dangers.
在发现安全隐患时采取行动并通知危机处置团队。
Strong & effective communication with all other departments. Conducts and participates in monthly communication meetings.
与其他部门保持有效的沟通。组织并参与月度沟通协调会议。
Accuracy in retrieval of guest data and billing.
确保客人信息与账目的准确性。

Pullman Suzhou Taicang Huafa is a high-end business hotel invested and constructed by Huafa Group and managed by French AccorHotels Group. The hotel is located in Taicang Science and Education New City. The transportation is convenient, one hour's drive can reach Shanghai Hongqiao Airport and Hongqiao Railway Station. 247 modern and comfortable rooms and suites with smart and interesting design. The hotel has 5 restaurants and bars with different styles such as all-day dining restaurant and Chinese restaurant, two 800-square-meter independent grand banquet halls and 7 multi-functional conference rooms, all equipped with advanced and complete conference audio-visual equipment. Gym, spa and indoor heated swimming pool are all available. At the same time, the unique design concept of the Pullman brand of Accor Group is integrated into every touch point of the hotel. Such as: Pullman interactive space, artist playground, meeting fun design, etc. Our world is your playground! 苏州太仓华发铂尔曼酒店是由华发集团投资建造，委托法国雅高酒店集团管理的高端商务酒店。酒店位于太仓科教新城，地理位置优越，毗邻华发商圈，坐拥天镜湖绝佳视野。交通便利，一小时车程可达上海虹桥机场及虹桥火车站。247间现代舒适的客房及套房，设计灵巧有趣。酒店拥有全日餐厅，中餐厅等5个风格迥异的餐厅及酒吧，两个800平方米独立大宴会厅及7个多功能会议室，均配有先进完善的会议视听设备。健身房，水疗中心及室内恒温游泳池一应俱全。同时，雅高集团铂尔曼品牌独有的设计理念融入在酒店每个接触点。如：铂尔曼交互空间，艺术家游乐场，会议享趣设计等。我们的世界就是您的游乐场！