预订及总机经理 Reservations Manager
6.5千-8千
停止招聘
发布于 2021-05-06
预订及总机经理 Reservations Manager
6.5千-8千
苏州-太仓 | 5年以上 | 大专 | 招1人
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职位描述

Manages all operational tasks as well as their respective delegation and follow-up.

管理预定总机所有运营任务以及与之相关的委派与跟进。

Ensure the efficient and prompt handling and delivery of all guest request throughout the hotel.

确保酒店内所有客人需求都能被有效并及时的处理和传达。

Develop and implement a long-term Service Center operating plan for all relevant departments of the hotel, and ensure the accuracy and completeness of Service Center log on a daily basis.

为酒店所有相关部门制定并实施一项长期的预定总机运营计划,并确保每日总机日志的准确与完整。

Maintain an efficient hotel telephone system in co-operation with the IT Manager.

与IT经理合作维护高效的酒店电话系统。

Conducts daily inspection to ensure LQA standards are implemented and delivered to every guest.

进行每日检查以确保LQA在对客服务中被遵守和执行。

Ensures that all Front Office Policies and Procedures are adhered.

确保部门各项政策与程序都被严格执行。

Recognize guests, acknowledge their needs, and engage with them in a polite way at any possible moment.

认知客人,了解其需求,并随时与客人展开亲切并主动的沟通。

Involvement in budget preparations and responsible for profit & loss.

参与预算的制订,并对部门损益负责。

Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity.

通过监督管控人工成本与入住率之间的差异来最大化劳动生产率。

其他要求
语言能力:英语-良好
计算机能力:熟练
年龄要求:25-40岁
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公司地址
江苏省苏州市太仓市书院路188号
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职位联系人
Chris Guo
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
Pullman Suzhou Taicang Huafa is a high-end business hotel invested and constructed by Huafa Group and managed by French AccorHotels Group. The hotel is located in Taicang Science and Education New City. The transportation is convenient, one hour's drive can reach Shanghai Hongqiao Airport and Hongqiao Railway Station. 247 modern and comfortable rooms and suites with smart and interesting design. The hotel has 5 restaurants and bars with different styles such as all-day dining restaurant and Chinese restaurant, two 800-square-meter independent grand banquet halls and 7 multi-functional conference rooms, all equipped with advanced and complete conference audio-visual equipment. Gym, spa and indoor heated swimming pool are all available. At the same time, the unique design concept of the Pullman brand of Accor Group is integrated into every touch point of the hotel. Such as: Pullman interactive space, artist playground, meeting fun design, etc. Our world is your playground! 苏州太仓华发铂尔曼酒店是由华发集团投资建造,委托法国雅高酒店集团管理的高端商务酒店。酒店位于太仓科教新城,地理位置优越,毗邻华发商圈,坐拥天镜湖绝佳视野。交通便利,一小时车程可达上海虹桥机场及虹桥火车站。247间现代舒适的客房及套房,设计灵巧有趣。酒店拥有全日餐厅,中餐厅等5个风格迥异的餐厅及酒吧,两个800平方米独立大宴会厅及7个多功能会议室,均配有先进完善的会议视听设备。健身房,水疗中心及室内恒温游泳池一应俱全。同时,雅高集团铂尔曼品牌独有的设计理念融入在酒店每个接触点。如:铂尔曼交互空间,艺术家游乐场,会议享趣设计等。我们的世界就是您的游乐场! 
江苏省苏州市太仓市书院路188号
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