招聘预定及总机主管 Reservations Supervisor_苏州太仓华发铂尔曼酒店招聘信息-最佳东方

Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

积极参与部门日常运营，保证客人或同事的问题能够在最短的时间内以专业的方式得以解决。

Be familiar with all guest services, daily events and functions within the hotel and to ensure on shift Service Center colleagues are also adequately furnished with such information, and serve as a general guest information source.

熟悉酒店内所有对客服务项目和活动信息，并保证当班总机的同事都能提供这样的信息，并成为客人获取此类信息的来源。

Maintains information security standards compliance of Service Center at 100%.

确保所有信息安全标准都被百分之百的执行。

Recognize guests, acknowledge their needs, and engage with them in a polite way at any possible moment.

认知客人，了解其需求，并随时与客人展开亲切并主动的沟通。

Full utilization of all kinds of systems to embrace guest experience.

充分利用各类酒店管理系统和软件以提高宾客体验。

Liaison between Service Center Team and rest of hotel effective for guest experience.

在总机内部与酒店其他部门之间有效的沟通来提高宾客体验。

Carries out any other reasonable duties and responsibilities as assigned.

完成任何其他合理的职责和被指派的职责。

Pullman Suzhou Taicang Huafa is a high-end business hotel invested and constructed by Huafa Group and managed by French AccorHotels Group. The hotel is located in Taicang Science and Education New City. The transportation is convenient, one hour's drive can reach Shanghai Hongqiao Airport and Hongqiao Railway Station. 247 modern and comfortable rooms and suites with smart and interesting design. The hotel has 5 restaurants and bars with different styles such as all-day dining restaurant and Chinese restaurant, two 800-square-meter independent grand banquet halls and 7 multi-functional conference rooms, all equipped with advanced and complete conference audio-visual equipment. Gym, spa and indoor heated swimming pool are all available. At the same time, the unique design concept of the Pullman brand of Accor Group is integrated into every touch point of the hotel. Such as: Pullman interactive space, artist playground, meeting fun design, etc. Our world is your playground! 苏州太仓华发铂尔曼酒店是由华发集团投资建造，委托法国雅高酒店集团管理的高端商务酒店。酒店位于太仓科教新城，地理位置优越，毗邻华发商圈，坐拥天镜湖绝佳视野。交通便利，一小时车程可达上海虹桥机场及虹桥火车站。247间现代舒适的客房及套房，设计灵巧有趣。酒店拥有全日餐厅，中餐厅等5个风格迥异的餐厅及酒吧，两个800平方米独立大宴会厅及7个多功能会议室，均配有先进完善的会议视听设备。健身房，水疗中心及室内恒温游泳池一应俱全。同时，雅高集团铂尔曼品牌独有的设计理念融入在酒店每个接触点。如：铂尔曼交互空间，艺术家游乐场，会议享趣设计等。我们的世界就是您的游乐场！