联系我们
- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
岗位职责
1.健全各种问讯资料。
2.掌握客房预订情况,向部门经理报告重要团体和客人的订房情况,检查VIP通知单的发送情况,负责VIP接待工作的落实。
3.处理总台工作中的差错,处理宾客有关投诉。
4.负责总台财产、设备的使用管理和保养工作,及各类资料的收集、存档及管理工作。
5.检查每日的报表是否有误,并及时纠正。
6.建立体质良好的宾客关系,努力增加客房销售。
岗位要求
1.有良好的团队领导精神及执行力。工作认真负责,作风正派。
2.熟练掌握前厅部工作的各个环节和程序。
3.身体健康,品貌端正,气质高雅。
4.掌握酒店管理基础知识,善于同宾客交往、沟通,处理周到、果断,能独立处理各种投诉。
上海北虹桥绿地铂骊酒店是坐落在嘉定普陀二区交界处唯一全服务豪华型酒店。 酒店靠近虹桥交通枢纽, 联通临空经济园区,连接地铁13号线及西郊慧创园区,得天独厚的地理优势使其成为商旅出行的不二之选。The Qube Hotel Shanghai NorthHongqiao is the only full service hotel junction on putuo and Jiading District. The hotel is in the neighbor of Hongqiao transportation Linkong Economy zone, five minutes walking distance to Huichuang International Zone and line13#, the outstanding advantages of location makes it one of the best choices of business travel destinations.作为绿地自营铂骊品牌产品,拥有228间豪华舒适的客房与套房,客房内精致的家具充分体现出本地的设计风格和时代特色。酒店拥有550平米的多功能大宴会厅以及各种中小型会议室5个,可满足不同规模的活动需求。As owner QUBE brand by Greenland, hotel has 228 luxury guest rooms and suites that elegantly furnished with local designs and contemporary fittings, Bring everyone together in our ten meeting rooms, offering up to 550 square meters of function space. Our attentive event team will help you plan an event that is tailored to your needs.连通购物休闲区,为客人在活动之余提供休闲娱乐的便捷选择。Conveniently located near shopping and leisure venues, the hotel offers an easy starting point to enjoy your spare time after events.