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1.掌握当日客情及餐饮活动。
2.参与各项前台的工作。发现并上报工作中出现的问题。
3.掌握当天到店及离店的重要宾客,回头宾客。
4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。
5.与住店宾客保持良好沟通以了解宾客之喜恶(喜好),协助宾客解决疑难事宜。
6.做好每日对住店宾客的电话拜访工作,搜集宾客意见并及时采取跟进措施与向上级反映。
7.在前台及大堂与商务楼层接待及迎送住离店的宾客。
8.协助入住商务楼层之宾客办理登记入住及离店手续。
上海北虹桥绿地铂骊酒店是坐落在嘉定普陀二区交界处唯一全服务豪华型酒店。 酒店靠近虹桥交通枢纽, 联通临空经济园区,连接地铁13号线及西郊慧创园区,得天独厚的地理优势使其成为商旅出行的不二之选。The Qube Hotel Shanghai NorthHongqiao is the only full service hotel junction on putuo and Jiading District. The hotel is in the neighbor of Hongqiao transportation Linkong Economy zone, five minutes walking distance to Huichuang International Zone and line13#, the outstanding advantages of location makes it one of the best choices of business travel destinations.作为绿地自营铂骊品牌产品,拥有228间豪华舒适的客房与套房,客房内精致的家具充分体现出本地的设计风格和时代特色。酒店拥有550平米的多功能大宴会厅以及各种中小型会议室5个,可满足不同规模的活动需求。As owner QUBE brand by Greenland, hotel has 228 luxury guest rooms and suites that elegantly furnished with local designs and contemporary fittings, Bring everyone together in our ten meeting rooms, offering up to 550 square meters of function space. Our attentive event team will help you plan an event that is tailored to your needs.连通购物休闲区,为客人在活动之余提供休闲娱乐的便捷选择。Conveniently located near shopping and leisure venues, the hotel offers an easy starting point to enjoy your spare time after events.