Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departure.
Registers and escorts all arrivals according to established procedures.
Ensure all data is entered completely and correctly into the hotel systems and PSB in accordance with each reservation and PSB requirement respectively.
Demonstrate awareness of Rosewood policies and procedures and ensure all procedures are conducted safely and within Rosewood guidelines.

 LAVANDE麗枫酒店是铂涛集团力推的以天然薰衣草香气为特色的舒适体验型中端连锁酒店品牌，自成立之日起便拥有1亿铂涛会员基础。麗枫主张“多一点自在”的生活哲学，契合商旅人群和中产家庭出行的品质需求，致力营造自在、放松、舒适、温暖的旅途生活氛围，带来更为贴心的新型朋友式服务及商旅居住体验。正如其标志性口号“Good Morrow只为更好的出发”，麗枫希望用宁静和自然的力量，为中途停靠的客人补充能量，助其自在前行！