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Key Accountabilities
- Have a basic knowledge of food and beverage menu items.
- Have a basic knowledge of wines and spirits.
- Handling reservations in a proper telephone manner and following restaurant procedures.
- Reconfirming all reservations with guest if needed.
- Responsible for the tidiness and cleanliness of the reception area.
- Recording all guest history in the guest profile database.
General Requirements
- Have a solid knowledge of the Peninsula behavioural standards.
- Ability to maintain a complete knowledge of core and departmental standards.
- Knowledge of food, wines and spirits as position requires.
- Have a solid knowledge of food and beverage menu items and ingredients and preparation methods and how to explain each item to the guests.
- Knowledge of how to post items and use the Micros POS system as per policies and procedure in place.
作为北京奢华酒店之一,王府半岛酒店拥有230间全套间客房。三家餐厅,其中包括米其林一星法餐厅和露台云酒吧,同时也拥有水疗中心。 我们的团队致力于为客人创造卓越的体验和难忘的经历。加入我们的大家庭,在快乐中获得成长与进步。王府半岛酒店也为员工创造了一个舒适安逸的家。位于酒店配楼的八层员工社区,可以为超过250名员工提供6种房型的套间、单人间及多种房型;还配备有庭院、咖啡厅、美发沙龙、健身中心、台球俱乐部、更衣室、洗衣室以及餐厅。 One of the city's prestigious hotels, the Peninsula Beijing offers 230 all-suite rooms. Three restaurants, including a Michelin star-rated French restaurant, the Yun rooftop bar and a full-service spa.Our team is committed to creating exceptional experiences and memorable experiences for our guests. Join our big family and grow and progress in happiness. The Peninsula Palace also creates a comfortable home for its employees. Located in the eight-story staff community of the hotel wing, it can provide 6 types of suites, single rooms and multiple room types for more than 250 employees; There is also a courtyard, cafe, hair salon, fitness center, billiards club, changing rooms, laundry room and restaurant.