作为拥有一支高知名度与声望的团队,北京王府半岛酒店正在为酒店JING西餐厅寻找一位领班,确保提供高质量的服务。
成为全球公认豪华品牌的一员
有竞争力的薪酬和健康保险体系
员工关环计划,提供优质的员工宿舍及员工餐厅
【岗位职责】
1. 熟练掌握酒店的所有政策和程序 并熟知王府半岛酒店的规章制度
2. 以专业的方式处理所有来电接听和查询,确保及时将信息传达给客务部总监
3. 整理客务部的归档柜,确保相应的文件按时发送到其他部门
4. 必要时,可以担任翻译,并撰写客务部总监分配的邮件回复和通知并做中英文翻译
5. 接收到的文件整理好后发送给客务部总监进行审批
6. 通过培训或其他方式不断努力提高业务水平和英语技能
7. 对集团总部发出的指示 / 要求要做好跟踪工作,并提醒客务部总监及时回复。如需要从其 他部门收集信息,要及时完成。
8. 督促培训员按照培训计划做培训,更新完善培训系统,不断指导新的团队成员
9. 具有良好的酒店知识, 熟悉酒店的设施以便和店外及店内客人有效沟通北京王府半岛酒店非常期待能够收到您的简历,我们将直接与合适的申请人联系。
作为北京奢华酒店之一,王府半岛酒店拥有230间全套间客房。三家餐厅,其中包括米其林一星法餐厅和露台云酒吧,同时也拥有水疗中心。 我们的团队致力于为客人创造卓越的体验和难忘的经历。加入我们的大家庭,在快乐中获得成长与进步。王府半岛酒店也为员工创造了一个舒适安逸的家。位于酒店配楼的八层员工社区,可以为超过250名员工提供6种房型的套间、单人间及多种房型;还配备有庭院、咖啡厅、美发沙龙、健身中心、台球俱乐部、更衣室、洗衣室以及餐厅。公司注重保护员工的个人信息,致力于遵照中国个人信息保护相关法律法规,包括但不限于《个人信息保护法》,处理员工的个人信息,并采取适当的技术措施、管理措施和实际流程以保护员工个人信息的安全与合法权益。详情请咨询人才与文化部。 One of the city's prestigious hotels, the Peninsula Beijing offers 230 all-suite rooms. Three restaurants, including a Michelin star-rated French restaurant, the Yun rooftop bar and a full-service spa.Our team is committed to creating exceptional experiences and memorable experiences for our guests. Join our big family and grow and progress in happiness. The Peninsula Palace also creates a comfortable home for its employees. Located in the eight-story staff community of the hotel wing, it can provide 6 types of suites, single rooms and multiple room types for more than 250 employees; There is also a courtyard, cafe, hair salon, fitness center, billiards club, changing rooms, laundry room and restaurant.The Company attaches great importance to the protection of Employees’ Personal Data and is committed to process Employees’ Personal Data in accordance with the laws and regulations related to the protection of Personal Data in China, including but not limited to the Personal Information Protection Law. The Company will process employees' personal information and take appropriate technical measures, management measures and practical procedures to protect the security of Employees’ Personal Data and the relevant rights and legitimate interests of Employees. Please reach out to People and Culture department for the detail information.