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主要职责
• 在经理不在的情况下负责整个餐厅运营,合理分配工作安排并确保餐厅的正常运营,及时和厨房沟通客人相关要求,提供高品质的服务
• 负责妥善处理客人投诉或紧急情况,寻找、维护和发展各户关系
• 负责培训餐厅员工,监督员工按照规范标准对客服务,对员工进行绩效评估
• 控制餐厅运营成本,确保餐厅符合健康卫生法规,维护餐厅日常设备
一般要求• 高级餐厅或五星级酒店相关岗位5年以上工作经验
• 具备良好的中英文阅读、写作及口语沟通能力
• 优秀的组织协调培训能力
• 能在高压环境下工作
作为北京奢华酒店之一,王府半岛酒店拥有230间全套间客房。三家餐厅,其中包括米其林一星法餐厅和露台云酒吧,同时也拥有水疗中心。 我们的团队致力于为客人创造卓越的体验和难忘的经历。加入我们的大家庭,在快乐中获得成长与进步。王府半岛酒店也为员工创造了一个舒适安逸的家。位于酒店配楼的八层员工社区,可以为超过250名员工提供6种房型的套间、单人间及多种房型;还配备有庭院、咖啡厅、美发沙龙、健身中心、台球俱乐部、更衣室、洗衣室以及餐厅。 One of the city's prestigious hotels, the Peninsula Beijing offers 230 all-suite rooms. Three restaurants, including a Michelin star-rated French restaurant, the Yun rooftop bar and a full-service spa.Our team is committed to creating exceptional experiences and memorable experiences for our guests. Join our big family and grow and progress in happiness. The Peninsula Palace also creates a comfortable home for its employees. Located in the eight-story staff community of the hotel wing, it can provide 6 types of suites, single rooms and multiple room types for more than 250 employees; There is also a courtyard, cafe, hair salon, fitness center, billiards club, changing rooms, laundry room and restaurant.