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主要职责:
• 定期察看房间状态以便于支配空房间的数量/房型• 检查预抵客人的信件,包裹及传真,确保在客人抵达酒店时适时地将物品递交给客人
• 和夜班交班,跟进交班本上尚未完成的纪录
• 关注每位来到前台的客人以及打电话来前台客人的需求、建议和问题,确保给予每位客人满意的服务并做好各项纪录
• 培训新员工
一般要求:
• 大专以上文化程度,2年以上同类工作岗位经验• 熟练掌握前台opera系统,具备良好的英语沟通能力
• 掌握前台工作知识并且熟悉前台日常运行
我们很乐意收到您的简历并在将来的聘用中予以考虑
作为北京奢华酒店之一,王府半岛酒店拥有230间全套间客房。三家餐厅,其中包括米其林一星法餐厅和露台云酒吧,同时也拥有水疗中心。 我们的团队致力于为客人创造卓越的体验和难忘的经历。加入我们的大家庭,在快乐中获得成长与进步。王府半岛酒店也为员工创造了一个舒适安逸的家。位于酒店配楼的八层员工社区,可以为超过250名员工提供6种房型的套间、单人间及多种房型;还配备有庭院、咖啡厅、美发沙龙、健身中心、台球俱乐部、更衣室、洗衣室以及餐厅。 One of the city's prestigious hotels, the Peninsula Beijing offers 230 all-suite rooms. Three restaurants, including a Michelin star-rated French restaurant, the Yun rooftop bar and a full-service spa.Our team is committed to creating exceptional experiences and memorable experiences for our guests. Join our big family and grow and progress in happiness. The Peninsula Palace also creates a comfortable home for its employees. Located in the eight-story staff community of the hotel wing, it can provide 6 types of suites, single rooms and multiple room types for more than 250 employees; There is also a courtyard, cafe, hair salon, fitness center, billiards club, changing rooms, laundry room and restaurant.