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Ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service.
This position is concerned with covering the overall supervision, control and guest relations in all beverage areas, paying special attention to guest needs and the overall service standards.
通过以客人为中心的服务方式和有效的员工管理，熟练的安排员工的换班。五个核心价值观和品牌精神：信任、正直、尊重团队和服务促进理想的企业文化。这个职位涵盖所有酒水区域的的管理、控制和顾客关系，应特别关注客人的需要以及所有的服务标准。
In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known .
经理不在时，组织交接班例会，确保员工知晓酒店的活动和运作要求。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
上班中尽量解决所有的投诉，并记录在值班日记上以便进一步跟踪调查。
Supervise cash handling and banking procedures.
监督现金操作和银行程序。
Prepare daily banking and cash flow reports.
准备每日的银行和现金流动报告。
Establish and instruct staff in cash security procedures.
建立和指导员工执行现金安全程序。
国际联号工作经历：优先语言能力：英语-良好 中国普通话-精通计算机能力：熟练
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酒店业--国际高端酒店/5星级
100-499人
国有企业
The Barony Jinan East is an international five-star,branded hotel invested by the state-owned,Jinan Hi-tech Holding Group and managed by the Barony Hotels & Resorts Worldwide.济南君瑞酒店由济南高新控股集团投资，由君廷酒店及度假村集团管理的一家国际五星级品牌酒店。The Barony Hotels & Resorts is a fast-growing international hotel management group and gradually gaining market favor with its excellent brand and project operation. Following the successful grand opening and operation of Grand Barony Hotel Qingdao Airport,Grand Barony Wenzhou etc,and Grand Barony Jinan,Barony Park Qingdao etc. several hotel projects will opening soon. The Barony Jinan East will continue to serve the local market with its British style elegance, gentle and hospitality.君廷酒店及度假村是一家快速发展的国际酒店管理集团，以其卓越的品牌与项目运营逐渐获得市场青睐。继青岛国际机场君廷酒店、温州君廷大酒店等成功开业运营后，济南CBD君廷酒店、青岛胶州邦臣酒店等多个项目即将开业，济南君瑞酒店也即将为本地市场提供“优雅”、“绅士”与“好客”的英伦服务体验。The hotel is located in Jinan East High-tech District, a district full of modern vitality,and lies in the booming commercial center along Chunhui Road and Kehang Road. It has an advantageous geographical location and convenient transportation. It’s adjacent to Weizishan Park, Rainbow Lake and other scenic spots. The hotel is about 19 kilometers from Jinan Yaoqiang International Airport and about 14 kilometers from Jinan East Railway Station.酒店坐落于充满现代都市活力的济南高新区，处于春晖路与科航路一带正在蓬勃崛起的商业中心，地理位置优越且交通便利，毗邻围子山公园、彩虹湖等，悠然景观尽览自然之美。酒店距离济南遥墙国际机场约19公里，距离济南东站高铁站约14公里。The hotel has in total 317 guest rooms and suites, located on the 7th to the 27th floors; an All-Day-Dining western restaurant, a Chinese restaurant and 8 VIP rooms; a 900-square-meter Grand Ballroom and 600-square-meter several Meeting Space; and heated indoor swimming pool, a 24-hours fitness center and other service facilities.Adhering to the Barony Brand standards, The Barony Jinan East has extraordinary space design, authentic food and beverages, excellent service and first-class modern conference facilities and is dedicated to provide elegant and pleasant services for international business and leisure travelers.酒店拥有317间客房及套房，分布在酒店的7层至27层；全日制西餐厅、中餐厅及8个包厢、900平米的大宴会厅及600平米多功能会议区域；室内恒温泳池及24小时健身房等服务设施。秉承君瑞品牌卓尔不凡的空间设计，地道的美食佳酿，尽善尽美的服务及一流的现代化会议设施，济南君瑞酒店为国际商务与休闲度假旅行者提供优雅愉悦的优质服务。
