招聘Guest Service Agent前台接待_济南君瑞酒店招聘信息-最佳东方

Assist guests efficiently, courteously and professionally in all Reception related matters. Maintain a high standard of service and quality delivery at all times; when answering telephones, registering guests, assigning rooms, checking out guests and assisting in different requests

高效、优质、彬彬有礼、热情周到地帮助客人，回答客人电话、登记客人入住、分配房间、帮助客人結帐离店以及满足客人其它合理的要求。随时保持高标准和提供优质服务

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity

在任何时候都以诚恳热情的态度向客人问好，并且抓住机会跟客人拉近距离

Registers and rooms all arrivals according to established procedures

根据既定的程序，为到来的客人登记和分房

Maintains intimate knowledge of departmental standards and procedures

熟知部门的标准和程序

Performs check in and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

根据酒店的预定记录来办理客人住房登记，换房的手续，并且把所有的数据完全输入酒店的系统

Enter the guest-details in the guest profile in the computer, with any special requests when applicable

把客人详细资料输入电脑系统，并注明客人的特殊需求。

Maintains cashier float and ensures accurate daily report of all money received

负责酒店的日常收银工作，并确保准确记录

Handle check-out according to hotel procedure, to ensure correct payment. Know and understand the importance of correct procedures regarding cash payment, credit cards, cheques, foreign currency and billing

根据饭店服务程序为客人办理离店手续，确保客人准确付款。熟练掌握现金付款、信用卡、支票、外币兑换和转账等有关程序

Inquire if the guest had a pleasant stay. Note down any comments and feedback for Management’s information

询问客人是否入住愉快。记录客人意见和反馈并向上级汇报

The Barony Jinan East is an international five-star,branded hotel invested by the state-owned,Jinan Hi-tech Holding Group and managed by the Barony Hotels & Resorts Worldwide.济南君瑞酒店由济南高新控股集团投资，由君廷酒店及度假村集团管理的一家国际五星级品牌酒店。The Barony Hotels & Resorts is a fast-growing international hotel management group and gradually gaining market favor with its excellent brand and project operation. Following the successful grand opening and operation of Grand Barony Hotel Qingdao Airport,Grand Barony Wenzhou etc,and Grand Barony Jinan,Barony Park Qingdao etc. several hotel projects will opening soon. The Barony Jinan East will continue to serve the local market with its British style elegance, gentle and hospitality.君廷酒店及度假村是一家快速发展的国际酒店管理集团，以其卓越的品牌与项目运营逐渐获得市场青睐。继青岛国际机场君廷酒店、温州君廷大酒店等成功开业运营后，济南CBD君廷酒店、青岛胶州邦臣酒店等多个项目即将开业，济南君瑞酒店也即将为本地市场提供“优雅”、“绅士”与“好客”的英伦服务体验。The hotel is located in Jinan East High-tech District, a district full of modern vitality,and lies in the booming commercial center along Chunhui Road and Kehang Road. It has an advantageous geographical location and convenient transportation. It’s adjacent to Weizishan Park, Rainbow Lake and other scenic spots. The hotel is about 19 kilometers from Jinan Yaoqiang International Airport and about 14 kilometers from Jinan East Railway Station.酒店坐落于充满现代都市活力的济南高新区，处于春晖路与科航路一带正在蓬勃崛起的商业中心，地理位置优越且交通便利，毗邻围子山公园、彩虹湖等，悠然景观尽览自然之美。酒店距离济南遥墙国际机场约19公里，距离济南东站高铁站约14公里。The hotel has in total 317 guest rooms and suites, located on the 7th to the 27th floors; an All-Day-Dining western restaurant, a Chinese restaurant and 8 VIP rooms; a 900-square-meter Grand Ballroom and 600-square-meter several Meeting Space; and heated indoor swimming pool, a 24-hours fitness center and other service facilities.Adhering to the Barony Brand standards, The Barony Jinan East has extraordinary space design, authentic food and beverages, excellent service and first-class modern conference facilities and is dedicated to provide elegant and pleasant services for international business and leisure travelers.酒店拥有317间客房及套房，分布在酒店的7层至27层；全日制西餐厅、中餐厅及8个包厢、900平米的大宴会厅及600平米多功能会议区域；室内恒温泳池及24小时健身房等服务设施。秉承君瑞品牌卓尔不凡的空间设计，地道的美食佳酿，尽善尽美的服务及一流的现代化会议设施，济南君瑞酒店为国际商务与休闲度假旅行者提供优雅愉悦的优质服务。