• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 节日津贴
• 职业发展机会
• 年终奖金
• 员工奖励计划
• 员工活动

•	Ensures  at all times maximum guest satisfaction through personal recognition to all guests along with PCR members, VIPs, and repeat guests,  and prompt cordial attention from arrival through departure.
•	确保最大限度上满足客人的需求，关注优悦俱乐部会员及重要贵宾从到达至离开酒店期间，为客人提供个性化服务，使客户满意。
•	Ensures Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service.
•	确保优悦俱乐部会员能获得最大利益，回头客及重要客人都能受到特别的关注。
•	Greets VIP guests personally
•	迎接贵宾客人。
•	Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity.  
•	随时以友好的态度与客人打招呼，为客人提供帮助，尽量称呼客人的姓名。                 
•	Liaises with other departments and necessary outside contracts to ensure excellent service delivery.
•	与其他部门保持合作，与必要外界部门保持联系，确保为客人提供优质服务。
•	Ensures the maintenance of efficient repeat guest history system
•	维护回头客档案系统。
•	Promotes Inter-Hotel sales and in-house facilities
•	促进酒店内房间及设施的销售。
•	Performs such functions as to include but not be limited to:
•	Solicitation of Priority Club applications.
•	Attending to special requests by guests.
•	完成以下职责：
•	接受优悦俱乐部会员申请
•	满足客人特殊要求
•	Develops and implement guest telephone contact systems.
•	更新及维护客人电话系统
•	Handle guest complaints and refer them as necessary, follows up on corrective action
•	处理客人投诉，在必要时为客人提供咨询，跟踪错误行为。
•	Reviews arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests.
•	查看所有到达客人及重要客人清单，查看房间分配，房间内设施，及客人特殊要求。
•	Prepares requisitions for amenities on a timely basis.
•	及时在房间内准备令客人愉快的物品。
•	Ensures and maintains the entire range of services offered for all the guests with the aim to maximum guest satisfaction.
•	确保对客人提出的各种需求提供满意的服务，使最大限度让客人满意。

品味洲际，享受生活！深圳华侨城洲际大酒店，由洲际酒店集团管理，是中国首家以西班牙醉人风情为主题的豪华商务酒店。优越的位置、便捷的交通、独具风情的外观、典雅的客房、专业周到的服务、一流的现代设施为商旅人士带来完美的下榻体验。