• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 节日津贴
• 职业发展机会
• 年终奖金
• 员工奖励计划
• 员工活动

·        
Provides information pertaining to all hotel services, local places of
interests, restaurants, doctors, sightseeing tours and any other information
likely to be of the interest to guests.
·        
客人提供客人感兴趣的事情如：酒店服务，本地风景区，餐厅，医生，观光点等。
·        
Regularly communicates with
staff and maintains good relations.
·        
定期与员工交流，与员工维持良好的关系。
·        
Ensures that all bell staff are
neat, clean and punctual at all times and that they perform the task assigned
to them promptly and efficiently.  
·        
随时确保行李部员工的着装整洁，及时、有效地制定好安排给他们的任务。
·        
Assists guests with all inquiries, both hotel and non-hotel related. 
·        
回答客人有关酒店及非酒店的质疑
·        
Conducts effective shift briefings to ensure hotel activities and
operational requirements are known. 
·        
有效制作值班简报，确保员工知晓酒店活动及操作要求。
·        
 Maintains detailed knowledge of the activities of the day and alert to any
potential problems.
·        
详细了解酒店日常活动，警惕潜在问题。
·        
Maintains detailed knowledge of key occurrences in your city/location
including directions to key points of interests, restaurants, theaters,
shopping, cinemas, sporting and recreational facilities, banks, consulates,
transport systems and special events.
·        
详细了解酒店附近的各个地方，如：餐厅、剧院、购物中心、电影院、娱乐场所、银行、领事馆、车站及其他特殊场所。
  Required
Skills –

技能要求 





·        
High level of proficiency in
English & Chinese.

·        
良好的英文、中文沟通能力。

·        
Excellent guest relations and
communication skills.

·        
良好的客户关系及沟通能力。

·        
Basic computer knowledge is
required.

·        
基本的电脑运用技巧。



Qualifications –

学历

·        
Tertiary education 

·        
高等教育



Experience –

经验


·        
Have 3 or more than yeas of
front desk experiences in international hotel with at least 1 years management
level at Concierge department.

·        
在国际酒店有三年以上工作经验以及一年以上同等管理经验。

品味洲际，享受生活！深圳华侨城洲际大酒店，由洲际酒店集团管理，是中国首家以西班牙醉人风情为主题的豪华商务酒店。优越的位置、便捷的交通、独具风情的外观、典雅的客房、专业周到的服务、一流的现代设施为商旅人士带来完美的下榻体验。