• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 年度旅游
• 人性化管理

Position Summary & RESPONSIBILITIES 职位概述及岗位职责:
Must be responsible for food and beverage work background!
需要有负责过餐饮的工作背景！
  
Oversees and directs all aspects of the hotel  operational departments which include: Front Office, Food & Beverage, Kitchen,  Housekeeping, Engineering, Safety & Security,  Health Club and other relevant operating departments.  Ensures these departments are well run by focusing  on the following aspects: Maximization of revenues and profits, minimization  of operating costs, implementation and follow up of service standards/team  member training.  Ensures highest  levels of customer satisfaction. 
  
负责监督导和指导酒店的运营部门包括前厅，餐饮、厨房、客房、工程、安全保障部、健身中心及其他相关的经营部门。确保这些部门在以下几个方面的正常运营：收入和利润的最大化，运营成本最小化，实施和监督服务标准及团队成员的培训，确保顾客满意度维持在最高水平。
  
To support the overall strategic management of  the hotel by establishing effective working relationships with senior colleagues:  in particular, the GM, CD, DOF & HRD.
  
通过和管理层建立良好的工作关系来支持酒店的管理战略，尤其是和总经理，商务总监，财务总监和人力资源总监。
  
Fully contribute to the design of the hotel’s  business strategy.
  
全力关注酒店的经营战略。
  
Actively participate in the key management issues  in the property 
  
积极参与酒店内的管理核心项目
  
Actively support the CD by ensuring that Front Office  and F&B team members are fully trained and committed to upselling.
  
确保餐饮部、前厅部的员工接受规范的促销培训并致力于更好的推销产品，以此来积极支持商务发展部的工作。
  
Conduct routine inspections of all areas of the  hotel.
  
对酒店的所有区域例行检查。
  
To achieve the planned operational profit margins  in both Food & Beverage and Rooms.
  
在餐饮和客房完成计划的利润。
  
Ensure that all labour costs are flexed according  to levels of demand / activity / season and that opportunities for a better  balance between quality and cost through clustering or outsourcing or both  are explored fully.
  
确保所有的劳动力是根据需求/活动/季节来合理安排的。捕捉集团合作或外包的机会来平衡质量和成本。
  
Ensures that purchasing delivers best quality for  the most competitive price is purchased.
  
确保所采购的物品物有所值。
  
To manage all the direct reports (e.g. Director of Food &  Beverage or Food & Beverage Manager , Executive  Housekeeper, Front Office Manager, Chief Engineer, Security Manager) in a  professional and motivating fashion.
  
用专业的和激励的方法管理直接管理范围内的团队。（如：餐饮总监/餐饮经理，行政管家，前厅部经理，总工程师，安全部经理）
  
Set objectives for each direct report.
  
为直接管理范围内的部门设立目标。
  
Review performance on a regular and consistent  basis.
  
定期评估表现。
  
Deal effectively with instances of poor  performance.
  
合理的处理不良表现。
  
Identify development needs and future career  paths.
  
确立发展需求和事业发展路线。
  
Conduct regular Operations meetings including all  direct reports.
  
组织定期的营运会议包含直接管理范围内的分部门。
  
Recruit high quality team members in conjunction  with HR department.
  
与人力资源部一起挑选高质量的员工。
  
To ensure the team members within Operations are  well managed with clear objectives and well trained and that they are  deployed in the most productive way.
  
很好的管理运营部的员工，并确保他们清楚目标并通过了完善的培训，以及最合理的部署。
  
Set clear tasks for each team members.
  
为每位员工设定清晰的工作任务。
  
Allocate team members to tasks in the most  flexible and productive fashion (with HRD).
  
灵活的为分配员工以确保生产力的合理化（和人力资源总监）。
  
Ensure all team members are fully trained in job  skills and customer service based on departmental service standards and  records are maintained. (with HRD).
  
确保每位员工根据部门服务标准接受系统的工作技能培训和对客服务标准，记录要保留（和人力资源总监）。
  
Ensure effective standards of two-way  communication exists for all team members.
  
确保有效地进行双向沟通。
  
Ensures that all team members attending training  sessions are being briefed before and debriefed after.
  
确保员工按时参加先期和后期的培训。
  
Responsible for the participation of all new team  members to the Hilton Orientation program and ensures departmental induction  takes place.
  
确保新员工参加希尔顿入职培训的出席情况并提供部门的简短介绍。
  
Ensures that work schedules &rosters are  written according to hotel needs and compliance to labour laws.
  
确保排班表是根据酒店的需求制定的并遵循了劳动法。
  
To ensure the highest standards of quality in all  aspects of the hotel operation, guaranteeing that brand values and standards  are never compromised.
  
确保酒店运营维持在最高的质量标准，不违背品牌价值和标准。
  
Ensure highest possible levels of customer  service across the operation.
  
尽可能的提供高标准的服务。
  
Actively follow up on SALT & QA& FSAA  reports instituting corrective actions in a fast and effective manner.
  
积极跟进SALT、QA、FSAA有效率的采取整改措施。
  
Actively investigate what further reforms to the  operation may be necessary to raise standards.
  
积极地讨论如何进一步的改革以及重新制定标准的可能。
  
Ensure that brand standards / use of logo are  never compromised.
  
确保不违反品牌标准和logo的使用规定。
  
To oversee the running of all Food & Beverage  operations ensuring that all department service standards are met  consistently.
  
确保各餐厅一贯的遵循服务标准。
  
Guarantee all aspects of food & service  quality in all the outlets.
  
确保食品和酒水质量。
  
Oversee the management of all outlets, the  kitchen(s) and Banqueting ensuring that standards, efficiencies and quality  are actively promoted and delivered.
  
确保厨房和宴会部门遵循标准，提供有效率的和高质量的服务。
  
To investigate and implement new F& B  concepts with the full involvement of the GM & FBM.
  
与总经理和餐饮经理一起开发实施新的餐饮理念。
  
Through F&B departmental Managers ensure the  most cost-effective promotion of all aspects of the F & B operation in conjunction  with the CD (menu presentations/menu/pricing/promotions and ongoing  activities.
  
促动餐饮部经理与商务发展部共同创造本清利厚的餐饮推广活动（菜单/价钱/推广）。
  
Evaluate competitors products and price policy  twice per year.
  
对竞争对手的价格和产品进行一年两次的调查。
  
To oversee the running of all Rooms Division  operations ensuring that all departmental service standards are met  consistently.
  
确保房务区域的所有部门一贯的遵循服务标准。
  
To ensure that the Front Desk operation,  including telephone and all uniformed services, works to the highest  standards for customer satisfaction and cost-effectiveness.
  
确保所有前台员工包含总机，始终提供高标准的服务以及成本效应。
  
To ensure that all Front Office systems are fully  and effectively utilized and that regular, ongoing training is organized.
  
前厅部的所有系统都在有效地利用，并持续地提供培训。
  
To ensure that the housekeeping function (whether  outsourced or not) is run to the highest professional quality standards at  the lowest level of cost.
  
确保客房部（不论外包与否）使用最低的成本，达到高质量的标准。
  
Ensures good work liaisons with other departments  (HSKP/ ENG/ FIN).
  
与其他部门保持良好的合作（客房、工程、财务）。
  
Participates in Weekly FO meetings to analyse  performance/business and to implement action for improvement and team spirit.
  
每周参加前厅部部门会议，分析表现及生意和制定发展计划。
  
Ensures with the FOM and Revenue department that a maximum occupancy is reach daily.
  
与前厅和收益部共同确保每天达到最高的出租率。
  
Guides FOM on daily strategy  (overbooking-out/booking).
  
每天为前厅经理提供战略的指引（预订）。
  
Responsible to ensure best quality of cleanliness  throughout the hotel.
  
确保酒店的卫生状况良好。
  
Ensures VIP rooms are checked on a daily basis.
  
确保每天检查VIP房间。
  
To oversee the running of an Engineering  operation ensuring that all departmental service/legal/safety standards are  met consistently.
  
确保工程部的运营一贯的遵循部门标准/法律/ 安保规定。
  
To ensure that the Engineering team works within  all legal and organizational standards and that technical efficiency is  maintained at an optimum level.
  
确保工程部的各项工作均符合法律要求，技术标准和效率保持最佳水平。
  
With the Chief Engineer and, most importantly,  the General Manager, ensure that the highest possible attention is paid to  the safety and security of all guests and staff through detailed reviews and  checks on all procedures, equipment etc.
  
与总工程师，尤其是总经理，要通过细致的检查对与客人和员工安保工相关的事宜辅以高度重视。
  
Ensure effective planning of maintenance works to  guarantee standard of product quality.
  
有效的计划维修工作来确保生产质量安全。
  
Ensures through Chief Engineer that repairs are recorded  and dealt with in the quickest possible time.
  
确保维修工作以及相关的事宜在第一时间解决并记录在案。
  
Prepare yearly budgets in conjunction with  GM/CD/DOF/HRD for- revenue, FF&E, manning, capital expenditure, costs and  expenses.
  
与总经理/商务总监/财务总监/人力资源总监共同制定年度预算 – 收入固定资产，人员，大额项目，成本和花费。
  
Review and approval of all expense accounts for  Operations Team.
  
审核和批准营运部门的所有花费。
  
Adhere  to the hotel’s security and emergency policies and procedures.
  
坚持酒店安全制度、紧急情况处理规定和程序。

Get Away From The City-扫描相册中微信账号，了解希尔顿全球招聘信息！Hilton Hefei located in Hefei which is the capital of Anhui Province. With 532 guest rooms and a central location, Hilton Hefei is your own get away from the city-in the city! Hotel strategically located in the heart of uptown residential, business and entertainment center, just 2 minutes from Hefei Metro Line 1 Changhuai Station Exit A, 5 mintues to Train Station and 50 minutes to Xinqiao International Airport.Free Wi-Fi in public areas is offered to guests of this hotel. There is no shortage of dining options at the Hilton, which features some of Hefei's high quality restaurants. The Phoenix Restaurant serves Chinese dishes, a variety of Western and Asian favorites are available from the buffet and a la carte menu at Sens Restaurant. East meets West at this spacious, naturally-lit restaurant. For an American pool game, table football, darts, table card games, dice games, mini Karaoke, multiple Sports TV channels, Fashion TV or just to make friends over an ice glass of beer or wine.For those planning business or social events, Hilton team members can assist with small or large conferences, weddings, banquets or theme parties. Multiple meeting rooms with the latest audiovisual equipment are ready for use, as is a banquet hall, business center and boardroom. A fitness center, indoor swimming pool, two tennis courts and yoga studio are round out the amenities offered by this hotel.Hilton is the leading hotel brand most preferred for guests to stay with and team members to work for and grow with. Its award winning Hilton University has created numerous managers worldwide.If you have the PASSION and desire to DEVELOP, join the Hilton family!城中的世外桃源-合肥元一希尔顿酒店，坐落于安徽省会城市合肥。酒店拥有532间豪华客房，致力于成为商务、旅行及会议的优选下榻酒店。合肥元一希尔顿酒店地处瑶海区，距离合肥地铁1号线长淮站A出口仅需2分钟路程，距离合肥火车站仅需5分钟车程，距离新桥国际机场50分钟车程。酒店由世界知名建筑设计公司巴马丹拿打造，客房面积均在41平方米以上，配备空气净化系统、水质改善系统及直饮水设备的绿色客房让您体验环保新生活。行政楼层有包括总统套房在内的各类房型，营养自助早餐、午后欢乐时光更有精美小食、简餐相伴。行政酒廊亦可举办鸡尾酒会及小型商务洽谈。凤还巢中餐厅烹制精致创意中式菜肴佳品；禅餐厅有中西式自助及特色零点；咖啡基诺提供各式甜点饮品；莺蝶舸大堂吧香茗佳酿及下午茶套餐任您选择。健身中心设空中室外花园、健身器材、泳池、网球场和瑜伽室。 这里可举办会议、婚礼、派对或展会，由专业宴会专员为您服务。酒店提供希尔顿会议服务及大小会议室，包括1600平方米无柱多功能宴会厅，内设同声传译系统，还有董事会议室及行政酒廊的商务中心。作为客人的首选入住酒店，希尔顿也一直是员工工作和发展的首选。享誉中外的希尔顿大学培养了很多全球化的职业经理人。如果你有激情和不断进取的愿望，请不要犹豫，我们诚挚欢迎你加入希尔顿大家庭！Hilton worldwide new career site希尔顿全球新版求职网址Hilton Worldwide offers a world of opportunities when it comes to employment and career development.Please visit our careers site at www.hiltonworldwide.com/careers. On the right side of the page you will see FIND A JOB, then choose your region and country of interest and enter your search criteria to review our current opportunities. We welcome you to review the opportunities, create an account, and apply online if a position is of interest. You may also submit a referral or share a job opening though a variety of channels, or set up an agent to notify you when new opportunities matching your criteria are opened.Thank you for your interest!  希尔顿全球为您提供全球领域的就业发展机会：您可以登录www.hiltonworldwide.com/careers 进入我们的招聘网站。 在网页右侧FIND A JOB中 ，选择您感兴趣的国家和地区，输入搜索条件浏览我们目前所有的招聘岗位。欢迎您去查看工作机会，注册账户，若对职位有兴趣，可以在线申请。您也可以推荐职位给他人或者通过其他渠道来共享一个招聘职位，您还可以建立一个当有符合您条件的新职位开放时可通知您的机制。 感谢您的关注！  欢迎到酒店人力资源部直接咨询，您可以选择的路线如下：地铁：地铁1号线长淮站A出口-到达酒店          地铁2号线大东门站转地铁1号线长淮站A口出站-到达酒店公交站：1路、11路、21路西线、226路、801路、902路均可到达              元一时代广场站下车-到达酒店由机场方向：乘机场大巴约20分钟到汽车客运西站，再乘地铁2号线到大东门转1号线，1号线长淮站A口出站-到达酒店由火车站方向：出站沿西南方向胜利路步行约15分钟-到达酒店由火车南站方向：乘坐地铁1号线路程约30分钟长淮站A口出站-到达酒店