• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理
• 领导好

Assist with heavy packages, coats, suitcase, etc.  being alert to give assistance courteously and quickly, before having to be asked
主动协助客人提重包裹、拿衣服、提手提箱等，向客人提供礼貌和迅速的协助。
Maintain a willingness to please attitude and give undivided attention to any approaching guest
保持令人愉悦的态度并专心接待每位到来的客人。
Adhere to guest checking in and checking out procedures pertaining to baggage handling
在与行李相关的问题上，遵守客人入住和退房工作程序。
Welcome guests at the main entrance, offering the greeting appropriate to the time of day taking particular note of repeat guests and Priority Club members
在正门处欢迎客人，按具体时间段向客人发出合适的问候，特别要注意常客和忧悦会会员。
Assist arriving and departing guests by opening and closing car and taxi doors
为来店和离店的客人开关汽车及出租车门。
Maintain a spotless Porte Cochere and Drive way
保持车辆门道和车道的清洁。
Guide the guest to the Front Desk and wait behind the guest during the check-in.  Keep eyes on the Front Desk Clerk who provides the signal for you to step forward and receive the room and rooming booklet from the Front Desk Clerk.  Without delay, escort the guests accordingly.
将客人引至前台并在其办理入住手续时在其身后等待。在看到前台接待员的示意后上前从前台接待员处取得房间号和房卡，然后立即护送客人至其房间。
Be familiar with the layout of the hotel and memorize the preferred route for escorting guests
熟悉酒店布局并记下护送客人的最佳路线。
Room the guest in accordance with hotel standards
按照酒店标准为客人安排房间。
Be familiar with the lift workings and emergency stairs
熟悉电梯和疏散楼梯的使用。
Provide information to guests about the hotel facilities and services
向客人提供关于酒店的设施和服务的信息。
Provide guest services and guidance
向客人提供服务和引导。
Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby, remaining alert to situations where he can be of assistance to guests
熟知并称呼客人的名字，特别是对于常客和长包房的客人，并在客人经过大厅时与其打招呼，随时留意是否有可以为客人提供服务的情况出现。
Keep the lobby clean and tidy, informing the Concierge or Bell Captain if it needs major cleaning
保持大厅的整洁，如果需要大清扫的话应通知礼宾主管或行李领班。
Maintain a well groomed hair style and wear clean, shiny well polished shoes and a neat uniform while on duty
上班时要保持好的发型，注意服装的干净，鞋要擦净并上光，并保持制服的整齐清洁。
Help other employees in department, replacing them temporarily when necessary
帮助部门内其它员工，如有必要则暂时代理他们的工作 。
Keep the baggage room clean and in order before going off duty on each shift
每次交班前均保持行李室的整洁。
Upon arrival of newspaper, prepare them and deliver them to guest rooms as assigned by the Bell Captain
当报纸送到后进行适当整理，然后按行李领班的要求将其送至客人房间。
Use the Duty Log to document matters of importance
使用工作日志来记录重要事项。
Operate Communicates equipment
操作通信设备。
Arrange transport and coordinate luggage
负责安排交通并协调行李事宜。
Manage the key system securely
对钥匙系统进行安全管理。

 三亚崖州湾皇冠假日酒店将旅游度假与休闲商旅完美融合，酒店毗邻崖州湾海滩，与大海椰林远山融为一体，风光旖旎。完善的度假体验与商务设施以及优质的国际品牌服务，让您和家人在旅途中焕发活力，愉悦身心。酒店位于崖州区科技城中心，交通便利。距崖州高铁站约 8公里，三亚凤凰国际机场  25公里。 酒店周边旅游资源丰富，距三角梅科博园3公里，距国家5A级景区大小洞天景区5公里，南山寺9公里，天涯海角20公里，20分钟车程皆可抵达。酒店附近的花园里商圈提供便利的购物与娱乐体验。1200平方米的会议空间，包括520平米的大宴会厅和4间多功能会议室，适合各类形式的会议及婚礼活动。皇冠会务团队为您提供订制服务与现场支持，助力活动的完美呈现。207间摩登雅致的客房及套房，80%的客房面朝大海，可在阳台上欣赏最美日落，完善的客房设施和精心设计的空间，让您专注高效地投入工作之余，拥有一段悠闲放松的时光。1,000平方米的室外泳池及戏水区，600平方米的海洋主题亲子俱乐部、悦全日餐厅提供本地特色的美味菜肴，三亚崖州湾皇冠假日旨在为您和您的家人带来舒适温馨的海岛度假及商旅出行的品质入住体验。我们期待再次与您相聚。