• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 包吃包住
• 人性化管理
• 领导好

Co-ordinate the maintenance of all recreational facilities and equipment
协调康乐设施和设备的所有保养工作。
Coordinate the delivery of all recreational guest services
协调所有对客康乐服务。
Responsible for the safety of all guest services
负责所有对客服务的安全 。
Manage all staff in this department
管理部门内全体员工。
Manage the sale and promotion of departmental products and services
对部门的产品及服务的销售工作进行管理。
Access sales and marketing data
使用市场销售数据。
Assist with the development of new products and services
协助新产品和服务的开发工作。
Assist with the evaluation of sales and marketing activities
协助对销售和市场活动的评估。
Anticipate economic business level fluctuations and makes action plans
预测业务水平并制定工作计划。
Comply with all Hotel and corporate guidelines (eg  signage guidelines, safety guidelines, etc)
遵守酒店和企业指导方针（如标识指导方针安全指导方针等）。
Deliver high quality service to guests
向客人提供高品质的服务。
Adhere to departmental cleaning and maintenance programs
遵守部门清洁和保养规定。
Attend and input at management meetings as required
按要求参加管理层会议并参与讨论。
Ensures that all bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently
确保所有服务人员随时保持衣着整洁，工作守时，并且能够快速和高效的完成任务。
Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
监督员工的行为、制服穿着、卫生和外表形象。
Maintain a log book to record the daily operational activities and submit the same to the DOR.
每日每班次交班记录，并交给房务总监审阅。
Enter only official matters in the log book. Avoid any personal notes
在交班本上记录公事， 避免任何私事
Indicate time of duty and affix signature after making any entry
记录交班时要注明时间并签名
Promotes hotel sales and in-house facilities.
促进销售及推销酒店内的设施。
Fully conversant with all hotel emergency procedures.
熟知酒店紧急情况所有处理程序。
Produce Revenue Reports
制订收入报告
Perform file back up maintenance
做好档案备份维护工作
Works with Superior and Human Resources on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。
Works with Superior and Director of Finance in the preparation and management of the Department’s budget.
与上级领导和财务总监一起编制和管理部门预算。
Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
Attends and participates in daily briefings and other meetings as scheduled
按计划参加并参与每日例会及其它会议。
Attends and participates in training sessions as scheduled
按计划参加培训活动。
Implements the hotel and department regulations, policies and procedures including but not limited to:
实施酒店和部门的规定、政策和工作程序，包括但不限于：
   o	House Rules and Regulation 酒店的规则和规定
   o	Health and Safety 健康和安全
   o	Grooming 仪表仪容
   o	Quality 质量
   o	Hygiene and Cleanliness 卫生和清洁
Perform other duties as assigned. 
完成其它分配的任务

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