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    职位:MICE Coordinator 商务会奖专员 - Village

  • 职位性质:全职
  • 工作地区:全国
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:良好
  • 语言要求:英语(良好)
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期:2019-10-11至2019-11-10

岗位职责/职位描述

The Mission:

·         To review the contract send from the sale office, and to understand it

·         To contact the client to discuss the contract and the client’s needs

·         To add if need extra for village business sales

·         To plan the client stay according to their needs and with the accordance of the village

·         To welcome the group on site and be their coordinator

·         To follow for a feedback after the group’s departure

The Tasks:

Planning:

·         Receive and control the content of the contract send by the commercial offices

·         Check in the information and enter all the modifications in real time (accommodation, transfer, and extra)

·         Send the requirement letter and rooming list to the client

·         Insure the site visit and send a report to the commercial office

·         Propose and sell to the client additional benefits (excursions, gifts, team-building, etc.…)

·         Advise, guide, insure the link and relations with the client during the creation of the program, and also from the site inspection

·         Answer the demands and the developing needs of the client

·         Establish the program and the details of the additional benefits depending on the wishes of the client, with the knowledge of the village life

·         Prepare the documents need (welcome letter, meeting room information, reserved table at restaurant)

·         Seize the computer information (rooming list & accommodation prices)

Coordinate:

·         Give the program/Mega to all the service in the village

·         Welcome the group and present the leader to the Meetings & Events Manager, Room Division Manager, and all the need managers

·         Validate with the group leader as soon as he arrives, the unfolding of the program

·         Communicate all the changes regarding the group to the RDS

Guarantee:

·         To insure the applications of the sales conditions applied to the contract

·         To insure the following of the program with client during the group’s stay

·         Supervise and control within the village services, the good following of the program, and be present during key moments

Regulate:

·         Establish the policy and follow with the accounting

·         To reassemble, control, prepare at the end of the stay, all the document related to the group (PMS account, planning reconciliation, additional benefits) to regulate the accounting

·         Consolidate the group in NA to establish the preparatory bill

·         Insure the remaining payment

·         Archive the group file

Assure (upon the request of the manager)

·         Receiving the decisions makers during the site inspection (confirmed groups or not)

·         Send a detail report of the site inspection to the commercial office

·         Insure the set-up of the program for Fam trip and internal meetings

Organizing:

·         Know the village in its full

·         Develop relationship with all the services managers

·         Know the standards and regulation of Meetings & Events (Quali & Pros signs)


Education:

·         Diploma or Degree in Hospitality Management/Business Administration or equivalent

·         Job experience : 1 to 2 years’ experience in managing sales, dealing with corporate clients and events planning; experience of Club Med is a plus

·         Skills requested: Team management skills (evaluation, coaching, development), able to empower others (decision making, leadership), act in line with the Group and BU strategy, anticipating, client oriented, argumentative skills, organization skills.

·         Technical skills : Word, Excel, PowerPoint, (If Club Med experience : NA, OSCAR)

·         Languages : English, Mandarin/Cantonese

·         Behavior: Pioneer, Multicultural spirit, Kindness, Freedom, Responsible, Entrepreneurial spirit, persistent & demanding, open-minded, team player and target oriented

 


联系我们

联系人: Stella Shen

职位申请邮箱: hr.china@clubmed.com

地址: 上海黄浦区中山东二路600号 S1 701-704

大中华区G.O招聘官方微信号:ClubMed招聘平台

Club Med官方招聘网站: http://clubmedjobs.zhiye.com

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