招聘MICE Coordinator 商务会奖专员 - Village_Club Med地中海俱乐部招聘信息-最佳东方

The Mission:

· To review the contract send from the sale office, and to understand it

· To contact the client to discuss the contract and the client’s needs

· To add if need extra for village business sales

· To plan the client stay according to their needs and with the accordance of the village

· To welcome the group on site and be their coordinator

· To follow for a feedback after the group’s departure

The Tasks:

Planning:

· Receive and control the content of the contract send by the commercial offices

· Check in the information and enter all the modifications in real time (accommodation, transfer, and extra)

· Send the requirement letter and rooming list to the client

· Insure the site visit and send a report to the commercial office

· Propose and sell to the client additional benefits (excursions, gifts, team-building, etc.…)

· Advise, guide, insure the link and relations with the client during the creation of the program, and also from the site inspection

· Answer the demands and the developing needs of the client

· Establish the program and the details of the additional benefits depending on the wishes of the client, with the knowledge of the village life

· Prepare the documents need (welcome letter, meeting room information, reserved table at restaurant)

· Seize the computer information (rooming list & accommodation prices)

Coordinate:

· Give the program/Mega to all the service in the village

· Welcome the group and present the leader to the Meetings & Events Manager, Room Division Manager, and all the need managers

· Validate with the group leader as soon as he arrives, the unfolding of the program

· Communicate all the changes regarding the group to the RDS

Guarantee:

· To insure the applications of the sales conditions applied to the contract

· To insure the following of the program with client during the group’s stay

· Supervise and control within the village services, the good following of the program, and be present during key moments

Regulate:

· Establish the policy and follow with the accounting

· To reassemble, control, prepare at the end of the stay, all the document related to the group (PMS account, planning reconciliation, additional benefits) to regulate the accounting

· Consolidate the group in NA to establish the preparatory bill

· Insure the remaining payment

· Archive the group file

Assure (upon the request of the manager)

· Receiving the decisions makers during the site inspection (confirmed groups or not)

· Send a detail report of the site inspection to the commercial office

· Insure the set-up of the program for Fam trip and internal meetings

Organizing:

· Know the village in its full

· Develop relationship with all the services managers

· Know the standards and regulation of Meetings & Events (Quali & Pros signs)

Education:

· Diploma or Degree in Hospitality Management/Business Administration or equivalent

· Job experience : 1 to 2 years’ experience in managing sales, dealing with corporate clients and events planning; experience of Club Med is a plus

· Skills requested: Team management skills (evaluation, coaching, development), able to empower others (decision making, leadership), act in line with the Group and BU strategy, anticipating, client oriented, argumentative skills, organization skills.

· Technical skills : Word, Excel, PowerPoint, (If Club Med experience : NA, OSCAR)

· Languages : English, Mandarin/Cantonese

· Behavior: Pioneer, Multicultural spirit, Kindness, Freedom, Responsible, Entrepreneurial spirit, persistent & demanding, open-minded, team player and target oriented

来自法国Club Med是目前全球最大的度假连锁集团之一，成立于1950年，第一个度假村位于瑞士，大受欧洲客人的喜爱，并在之后陆续成立海滩度假村，在1979年于马来西亚成立第一家亚洲度假村，目前已有约80家度假村分布于世界各地。作为高端度假休闲品牌，Club Med不仅给客人安心舒适的假期，也是我们客人身份的彰显—尊贵体面。绝美精致、无忧无虑的自由空间、应有尽有的假日享受、友好而舒适的氛围、有趣的多种活动项目……所有的这些都将留给我们的客人一段最美好的假日回忆。 Club Med度假村以阳光沙滩、高山滑雪闻名，遍及全球30多个国家的80个Club Med度假村总是座落于世界上最为浪漫魅力、宁静安详的地方，每一处都是适合放松身心的度假天堂。Club Med不断发展着多元文化交融的和谐氛围。Club Med所提供的世外桃源、应有尽有、多元文化、活力无限和极品休闲五大主题假期，让尊贵的客人可以自由选择能够充分满足个性化需求的度假胜地。 2010年开始，复星集团开始入股，并协助Club Med在中国的发展。在其大力支持之下，在中国的第一座冰雪度假村已于2010年底在中国黑龙江亚布力隆重开业，诚邀更多的中外游客一起来体验全新的奢华冰雪假期；第二座度假村位于桂林也于2013年投入运营；位于珠海东澳岛的度假村是Club Med在国内的第三座度假村，也是国内的首座海滨度假村，于2014年揭幕。现在与三亚海宇旅业投资有限公司合作共同开发位于三亚湾的度假村项目，为地中海俱乐部在国内成立的第四间高端度假村。 2015年复星集团正式成功收购Club Med , 并开始积极协助Club Med在中国的产业发展。计划在中国每年以2家度假村的速度积极发展。Club Med十分重视中国市场的发展，致力于将欢乐带给更多的中国及外国消费者。我们在全球均设有销售办事处，随着中国度假村数量的增加，越来越多的外国游客来到中国、认识中国、了解中国，因为我们相信中国是一个潜力巨大的市场。无论是对中国游客还是外国游客都充满了无限的吸引力。