- 服务热线：400-826-0101 (9:00-18:00)
- 杭州总部：0571-88866108 (9:00-18:00)
Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager, with functional report to Hygiene and Food Safety Manager APAC
§ Ensure hygiene and food Safety of the village in a complex environment.
§ Provide internal expertise to any problem related to hygiene and food safety
§ Accompany the team for the control of hygiene and food safety.
§ Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards).
§ Train and raise awareness amongst the team.
§ Accompany and follow the laboratories controls in the village.
§ Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…).
§ Improve continuously the hygiene level of the village.
§ Prevent the risks to the community and individuals.
§ Be involved in the management of a health crisis in the village.
Improve continuously hygiene and food safety in the village. Depending on the needs:
§ Propose material purchases.
§ Propose equipment or structural modifications.
§ Create / modify the procedures.
§ Propose the purchase, substitution or removal of food, drinks or cleaning products.
§ Be a technical support in general for Hygiene, Health and Safety matters when needed
§ In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments.
§ Create a training plan in collaboration with the team in place.
§ Record the training performed.
§ Control the acquisition of knowledge.
Accompany and follow the laboratories audit in the villages:
§ Accompany the auditor during the visit and report any non-compliance.
§ Identify and propose food samples and swabs to be taken.
§ Following the audit report, make an action plan defining the proper corrective actions and responsibilities.
Risks Prevention to the community and individuals:
§ Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...).
§ Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food.
§ Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.
Objectives and evaluation criteria
§ Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety
§ Ensure the compliance of the laboratory analysis results achieved on food and water
§ Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required.
§ Guarantee of a high level of hygiene and food safety standard requirement
The know-how :
§ Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job.
§ Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety.
§ Good knowledge about the good practices in the hotel/tourism industry.
§ English (both speaking and Writing)
§ Speaking local language is plus. For China villages/resorts Mandarin is mandatory.
Required qualifications for the job:
§ Interpersonal skill.
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