This position is responsible for the accurate recording and processing of reservations and the maximization of room sales through pro-active selling and up-selling techniques.
该职位将负责确保客房预定过程及纪录的准确性。通过积极主动的销售及促销手段，实现客房销售收益的最大化。

1. To maximize room sales and revenue for the hotel. Up-selling belongs to highest priorities.
实现客房销售和收益的最大化，其中以客房促销最为重要。
2. To perform duties of secretarial nature including preparing correspondence, maintaining files, sending faxes, email, etc.
完成当班文秘工作，具体包括准备往来文件，文件的归档，发送传真，电子邮件等。
3. To ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel.
一直保持积极的销售态度，不错失酒店范围内的任何销售机会。
4. To ensure a high level of product knowledge of the hotel and the local area.
对本酒店及地区的产品知识具备高度的认识。
5. To develop and maintain a high level of communication with major sources of business and advice Director of Sales of feedback where necessary.
发展并保持对主要业务来源的高水平沟通，并在必要的时候反馈给销售总监。
6. To advise Director of Sales of any changes or trends relating to business.
将与业务有关的任何趋势变化及时告知销售总监。
7. To ensure all refused business is recorded with reasons for refusal.
确保所有的被拒业务根据原因加以归档。
8. To ensure that all correspondence has been filed accordingly, with correct and updated information.
确保所有往来文件被及时归档，其信息准确无误。
9. To adhere to all company credit policies to ensure that all revenue expected will be received.
遵守公司的信用制度并确保所有预期收益能被及时收取。
10. To adhere to pre-set availability and rate controls.
遵守预先设定的客房供应及房价控制。
11. To maintain and update guest history and marketing database as laid down in the reservations procedures.
根据预定部相关流程，维护及更新客户资料和营销数据库。
12. To ensure a high level of customer service is consistently maintained. 
持续性地确保高水准的对客服务标准。
13. To ensure all the reservation input in system are accurate with sufficient back up for     reviewing
确保与预定相关的所有信息输入准确无误，并保证有足够的备份以做检查。
14. To maintain the working areas clean and tidy at all times.
保持办公区域干净整洁。
15. To comply with all company policies relating to reservations.
遵守所有公司关于预定部的规定。
16. To comply with all systems and procedures, as laid down by the Director of Sales .
遵守由销售总监制订的所有有关系统和操作流程的规定。
17. Quality of reservations belongs to top priorities.
将预定的工作质量永远放在首位。
18. Brabd Standards have to be strictly followed.
严格遵守品牌服务标准。
19. Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。

Specific Job Knowledge, Skill and Ability工作技能技巧要求：
1. Sound communication skills.
具有良好的沟通技巧。
2. With strong teamwork spirit.
拥有较强团队合作精神。
3. Good interpersonal skills.
较强的人际交往能力。
4. Have hotel working experiences.
有相关的酒店工作经验。
5. Ability to work under pressure and deal with stressful situations during busy periods.
能在强压下胜任工作。 

Required Qualifications必要的资历要求：
1. University graduate, excellent command of written and spoken in English and Chinese language.
大学专科，良好的中英文读写能力。
2. Minimum 5 years experience in similar capacity with international chain hotels.
具有至少三年在国际连锁酒店的相关经验。

乌鲁木齐站希尔顿花园酒店坐落于大美新疆天山脚下的乌鲁木齐经济技术开发区，得天独厚的地理位置，让它成为众多游客和商务人士出行的首选。酒店的交通极为便利，从机场出发，仅需25分钟车程就能直达酒店，极大地减少了旅途的疲惫。如果您选择高铁出行，酒店毗邻乌鲁木齐高铁站，步行5分钟即可轻松抵达，无缝衔接您的出行计划。酒店周边的商业商旅资源丰富，步行8分钟以内，您就能步入热闹非凡的万达商圈，尽情享受购物、美食与娱乐的乐趣；或是漫步至小绿谷生态公园，在城市的喧嚣中寻得一片宁静的绿洲，感受大自然的清新与美好。Hilton Garden Inn Urumqi Railway Station is located in the Urumqi Economic and echnological Development Zone at the foot of the Tianshan Mountains in Xinjiang Province. The transportation of the hotel is very convenient, from the airport, only 25 minutes to the hotel, greatly reducing the fatigue of the journey. If you choose to travel by high-speed rail, the hotel is just a 5-minute walk from Urumqi High-speed Railway station to seamlessly connect your travel plans. The hotel is surrounded by rich commercial travel resources, 8 minutes walk, you can enter the lively Wanda business district, enjoy the fun of shopping, food and entertainment; Or stroll to the small Green Valley Ecological Park, in the hustle and bustle of the city to find a quiet oasis, feel the fresh and beautiful nature.乌鲁木齐站希尔顿花园酒店拥有166间现代化客房，全面覆盖无线网络，让您随时随地都能保持在线。65寸液晶投屏电视，为您打造私人影院般的观影享受。客房内采用标准的舒达双专利床垫，贴合人体曲线，给予身体恰到好处的支撑，让您仿佛置身云端，拥有一夜好眠。酒店提供多种房型供您选择，无论您是独自出行、情侣相伴，还是家庭出游，都能在这里找到最适合的房间。Hilton Garden Inn Urumqi Railway Station has 166 modern rooms with full wireless Internet coverage, so you can stay online anytime, anywhere. 65-inch LCD projection screen TV, for you to create a private cinema viewing enjoyment. In the room, the  standard Suda double patent mattress fits the curve of the human body, giving the body just the right support, so that you feel like you are in the clouds and have a good night's sleep. The hotel offers a variety of room types for you to choose from, whether you are traveling alone, as a couple, or as a family, you will find the perfect room here.