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岗位职责
1.了解上一班的移交事项，并处理。
2.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动了解重要宾客的信息。
3.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。
4.向宾客提供长途电话、电传、传真、复印、打字等秘书性服务工作的商务服务。
5.掌握酒店内外信息，提供准确的问讯服务。
6.确保宾客的行李和物品始终保存在安全的地方。
7.为宾客提供专业,友好,高效,热情的叫早电话服务。
岗位要求
1.大专以上学历，有同岗位工作经验1年以上，英语流利。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及前厅工作程度和规范。
4.相貌端正，身体健康形象气质好。
语言能力：英语-熟练年龄要求：19-35岁 
位求职者投递了该职位，你的简历匹配度为
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广州市天河区林乐路39-49号 
酒店业--有限服务中档酒店
100-499人
股份制企业
广州华厦国际商务酒店是广东省旅游控股集团有限公司属下的一间中外合资四星级酒店，位于广州市新中心天河区中央商务核心区和金融商贸、科技和文化中心，是集商务、会议、住宿、餐饮、写字楼、康体及娱乐于一体的多功能智能化会议式商务酒店。 酒店位于各交通网络之汇点，毗邻广九直通车站、地铁站，距琶洲会展中心仅10分钟车程，往白云国际机场仅需30分钟车程，商务、购物、娱乐方便快捷，是商旅人仕云集之处。 酒店外观以广东特有的岭南文化为设计风格，清新雅致，简洁明亮。酒店拥有202间豪华舒适的各类型客房。客房设计豪华气派，景致优美，凭窗远眺，都市美景尽收眼底。酒店还向客人提供免费的移动上网服务。 豪华气派的多功能会议中心，共有多个不同规格的会议室，总面积达400多平方米，可容纳250人，会议及视听设备配套齐全，包括先进的高科技多媒体会议设备、音响、舞台灯光等智能系统，是举办各种产品展示、新闻发布会、商务洽谈签约、学术研讨会及各种展示活动的理想场所。 无论繁忙的经商或写意的旅居，置身其中，既可领略繁华的现代化大都市休闲购物、娱乐消遣的乐趣，又可尽情享受方便、快捷、舒适的全方位贴身服务，确是理想居停之所。 Introduction The Landmark International Hotel, a joint venture 4-star hotel is a subsidiary of GUANGDONG PROVINCLAL TOURISM HOLDINGS CO.,LTD. It is located in the heart of Guangzhou new district-Tianhe Central Business District of finance, trading, shopping, technology and culture. It is a multi-functional intellectual and commercial hotel of accommodation, conference, business,food and beverage, offices, entertainment as well as leisure. Enjoying the prime location, the hotel is next to the Eastern Railway Station and Metro Station. It takes only 10 minutes by subway from CECF Pazhou Complex, 30minutes drive away from Baiyun International Airport. The elegant and fashionable appearance of the hotel makes it a great landmark in the busiest business area in North Tianhe. The hotel has 202spacious and well-appointed guest rooms of various types with spectacular view of the modern city. You can also experience a traditional welcome and the home comforts away from your home with all the necessary cyber facilities. Besides, guests can connect to broadband Internet in all rooms. The charming and delighted Western restaurant and Chinese restaurant are providing delicious cuisines. Our Multimedia Conference Centre, covers an area of 400 square metres with different sizes multifunction rooms of admitting 250 persons is fully equipped with high-tech visual and audio facilities, Powerpoint and professional stage lights. It is ideal for new products introduction meetings, business negotiation, news release, contract-signing and academic seminars, etc. In addition, Business Center, Beauty Salon, Top brand Shopping Arcade and other entertainment facilities are available for your selection. With convenient transportation, fully-equipped facilities and perfect service, Landmark International Hotel is of course an ideal for both business as well as the leisure travelers.
