岗位职责
1.协助宾客提拉行李及行李寄存服务。
2.为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。
3.确保交班本上记录的每一件事情都已经落实。
4.确保所接收的行李和包裹的安全,并存放在合适的地方。
5.事先检查所有抵达和离店团队的分房名单。
6.记录未完成的工作交给下一个班次。
7.管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。
岗位要求
1、高中学历或同等文化程度。具有1年以上从事前厅服务工作经历。
2、工作认真、作风细致、吃苦耐劳、反应灵活。
3、能进行英语日常会话,开展对客服务。
广州华厦国际商务酒店是广东省旅游控股集团有限公司属下的一间中外合资四星级酒店,位于广州市新中心天河区中央商务核心区和金融商贸、科技和文化中心,是集商务、会议、住宿、餐饮、写字楼、康体及娱乐于一体的多功能智能化会议式商务酒店。 酒店位于各交通网络之汇点,毗邻广九直通车站、地铁站,距琶洲会展中心仅10分钟车程,往白云国际机场仅需30分钟车程,商务、购物、娱乐方便快捷,是商旅人仕云集之处。 酒店外观以广东特有的岭南文化为设计风格,清新雅致,简洁明亮。酒店拥有202间豪华舒适的各类型客房。客房设计豪华气派,景致优美,凭窗远眺,都市美景尽收眼底。酒店还向客人提供免费的移动上网服务。 豪华气派的多功能会议中心,共有多个不同规格的会议室,总面积达400多平方米,可容纳250人,会议及视听设备配套齐全,包括先进的高科技多媒体会议设备、音响、舞台灯光等智能系统,是举办各种产品展示、新闻发布会、商务洽谈签约、学术研讨会及各种展示活动的理想场所。 无论繁忙的经商或写意的旅居,置身其中,既可领略繁华的现代化大都市休闲购物、娱乐消遣的乐趣,又可尽情享受方便、快捷、舒适的全方位贴身服务,确是理想居停之所。 Introduction The Landmark International Hotel, a joint venture 4-star hotel is a subsidiary of GUANGDONG PROVINCLAL TOURISM HOLDINGS CO.,LTD. It is located in the heart of Guangzhou new district-Tianhe Central Business District of finance, trading, shopping, technology and culture. It is a multi-functional intellectual and commercial hotel of accommodation, conference, business,food and beverage, offices, entertainment as well as leisure. Enjoying the prime location, the hotel is next to the Eastern Railway Station and Metro Station. It takes only 10 minutes by subway from CECF Pazhou Complex, 30minutes drive away from Baiyun International Airport. The elegant and fashionable appearance of the hotel makes it a great landmark in the busiest business area in North Tianhe. The hotel has 202spacious and well-appointed guest rooms of various types with spectacular view of the modern city. You can also experience a traditional welcome and the home comforts away from your home with all the necessary cyber facilities. Besides, guests can connect to broadband Internet in all rooms. The charming and delighted Western restaurant and Chinese restaurant are providing delicious cuisines. Our Multimedia Conference Centre, covers an area of 400 square metres with different sizes multifunction rooms of admitting 250 persons is fully equipped with high-tech visual and audio facilities, Powerpoint and professional stage lights. It is ideal for new products introduction meetings, business negotiation, news release, contract-signing and academic seminars, etc. In addition, Business Center, Beauty Salon, Top brand Shopping Arcade and other entertainment facilities are available for your selection. With convenient transportation, fully-equipped facilities and perfect service, Landmark International Hotel is of course an ideal for both business as well as the leisure travelers.