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岗位职责
1、鼓励预定团队实现一贯的Reservation高分。
2、实施宾客意见调查问卷，提高部门服务质量。
3、熟悉处理房间预订的程序，给宾客提供最新和最准确的房况信息。
4、落实”预订未到宾客”的名单和每日团队取消情况。
5、为所有的预订部员工准备工作时间和日程表。
6、管理每日/每月/每年的所有的日常通信的书写。
7、根据预订情况更改现有的预订并且预测现有的和未来的预订情况。
岗位要求
1、大专以上学历，有同岗位工作经验3年以上。
2、普通话清晰。
3、具有良好的产品电话销售技能，能够实现酒店客房预订率最大化。
4、具有销售业务谈判能力，能合理调配酒店产品，分清先后，实现客房销售目标。
5、具有良好的语言组织和文字表达能力，清楚，条理地表达销售意向。
6、能够督导团队成员的预订工作，指导下级提高电话销售能力。
语言能力：英语-良好年龄要求：22-35岁 
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广州市天河区林乐路39-49号 
酒店业--有限服务中档酒店
100-499人
股份制企业
广州华厦国际商务酒店是广东省旅游控股集团有限公司属下的一间中外合资四星级酒店，位于广州市新中心天河区中央商务核心区和金融商贸、科技和文化中心，是集商务、会议、住宿、餐饮、写字楼、康体及娱乐于一体的多功能智能化会议式商务酒店。 酒店位于各交通网络之汇点，毗邻广九直通车站、地铁站，距琶洲会展中心仅10分钟车程，往白云国际机场仅需30分钟车程，商务、购物、娱乐方便快捷，是商旅人仕云集之处。 酒店外观以广东特有的岭南文化为设计风格，清新雅致，简洁明亮。酒店拥有202间豪华舒适的各类型客房。客房设计豪华气派，景致优美，凭窗远眺，都市美景尽收眼底。酒店还向客人提供免费的移动上网服务。 豪华气派的多功能会议中心，共有多个不同规格的会议室，总面积达400多平方米，可容纳250人，会议及视听设备配套齐全，包括先进的高科技多媒体会议设备、音响、舞台灯光等智能系统，是举办各种产品展示、新闻发布会、商务洽谈签约、学术研讨会及各种展示活动的理想场所。 无论繁忙的经商或写意的旅居，置身其中，既可领略繁华的现代化大都市休闲购物、娱乐消遣的乐趣，又可尽情享受方便、快捷、舒适的全方位贴身服务，确是理想居停之所。 Introduction The Landmark International Hotel, a joint venture 4-star hotel is a subsidiary of GUANGDONG PROVINCLAL TOURISM HOLDINGS CO.,LTD. It is located in the heart of Guangzhou new district-Tianhe Central Business District of finance, trading, shopping, technology and culture. It is a multi-functional intellectual and commercial hotel of accommodation, conference, business,food and beverage, offices, entertainment as well as leisure. Enjoying the prime location, the hotel is next to the Eastern Railway Station and Metro Station. It takes only 10 minutes by subway from CECF Pazhou Complex, 30minutes drive away from Baiyun International Airport. The elegant and fashionable appearance of the hotel makes it a great landmark in the busiest business area in North Tianhe. The hotel has 202spacious and well-appointed guest rooms of various types with spectacular view of the modern city. You can also experience a traditional welcome and the home comforts away from your home with all the necessary cyber facilities. Besides, guests can connect to broadband Internet in all rooms. The charming and delighted Western restaurant and Chinese restaurant are providing delicious cuisines. Our Multimedia Conference Centre, covers an area of 400 square metres with different sizes multifunction rooms of admitting 250 persons is fully equipped with high-tech visual and audio facilities, Powerpoint and professional stage lights. It is ideal for new products introduction meetings, business negotiation, news release, contract-signing and academic seminars, etc. In addition, Business Center, Beauty Salon, Top brand Shopping Arcade and other entertainment facilities are available for your selection. With convenient transportation, fully-equipped facilities and perfect service, Landmark International Hotel is of course an ideal for both business as well as the leisure travelers.
